Notts Hill House

Notts Hill House is a residential care home in Torquay, Torbay (TQ1 1QY). It holds a CQC rating of Requires Improvement.

About Notts Hill House

We are Notts Hill House, a residential care home in Torquay in Torbay. We support older people and younger adults, including adults with learning disabilities, autistic adults and people with physical disabilities, and we also offer respite stays. We want to be straightforward with you about where we stand. At our most recent inspection the Care Quality Commission rated us as requires improvement. We are not going to talk our way around that. We have taken the findings seriously, we have an improvement plan we are working through, and we would rather tell you about it honestly than have you discover it elsewhere. If you visit, ask us directly what has changed and what we are still working on, and we will tell you. What has not changed is the way we try to treat people. This is their home. They choose how their room looks, when they get up, what they do with their day and who comes to see them. We support people to do things for themselves wherever they can, and to stay in touch with family, friends and interests outside the house. Torquay gives us the seafront, shops and plenty of reasons to get out, and we make good use of all of it. Improvement in a care home comes from listening properly to residents and relatives, and from acting on what we hear rather than recording it. That is where our attention is at the moment, and we welcome anyone who wants to hold us to it.

Care provided at Notts Hill House

Read the full inspection report on the CQC website.

Common questions about Notts Hill House

Where is Notts Hill House located?

Notts Hill House is a residential care home in Torquay, Torbay, TQ1 1QY. You can view its exact location and get directions from the map on this page.

What type of care does Notts Hill House provide?

Notts Hill House is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Notts Hill House's CQC rating?

Notts Hill House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 23 March 2023. You can read the full CQC report from the link on this page.

Does Notts Hill House offer respite or short-term care?

Yes. Notts Hill House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Notts Hill House

Can Mum or Dad stay here if their dementia gets worse?

No. Notts Hill House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Notts Hill House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Notts Hill House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Notts Hill House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Notts Hill House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Notts Hill House. Actual fees depend on the room, the level of care and how it is funded.

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