Hatt House

Hatt House is a residential care home in Torquay, Torbay (TQ1 4QR). It holds a CQC rating of Good.

About Hatt House

Hatt House is a residential care home in Torquay, providing a permanent home for older adults who need help with the practical side of everyday life. We would like people to feel that they live here, with their own belongings around them and their own way of doing things respected. Our care covers personal care, medication, meals, mobility and company, with community health professionals called in when something clinical is needed. We support residents living with dementia, and we put our effort into consistency and calm rather than anything elaborate. We care for residents living with mental health conditions, where a settled environment and staff who spot early changes matter greatly, and for residents with physical disabilities or with a visual or hearing impairment, where we adapt how we communicate and how we help people move about so that dignity is not traded away for convenience. Respite stays are available, giving family carers a genuine break and allowing a prospective resident to spend time here first. Our most recent overall rating from the Care Quality Commission is good. We would far rather you formed your own view than took ours on trust, so please visit on an ordinary day, talk to the people who live here and ask us the questions that actually matter to you.

Care provided at Hatt House

Read the full inspection report on the CQC website.

Common questions about Hatt House

Where is Hatt House located?

Hatt House is a residential care home in Torquay, Torbay, TQ1 4QR. You can view its exact location and get directions from the map on this page.

What type of care does Hatt House provide?

Hatt House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is Hatt House's CQC rating?

Hatt House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 September 2021. You can read the full CQC report from the link on this page.

Does Hatt House provide dementia care?

Yes. Hatt House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Hatt House offer respite or short-term care?

Yes. Hatt House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Hatt House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Hatt House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Hatt House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Hatt House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Hatt House is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Hatt House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Hatt House. Actual fees depend on the room, the level of care and how it is funded.

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