Pineapple Lodge
Pineapple Lodge is a residential care home in South Ockendon, Thurrock (RM15 6DJ). It holds a CQC rating of Good.
About Pineapple Lodge
At Pineapple Lodge, we provide residential care for people in South Ockendon, Thurrock, and we take real pride in the home we have built here. We support older people, younger adults, and individuals living with a learning disability or autism, and we also offer respite care for those who need a shorter stay with us, whether to recover, to recharge, or to give family members a well earned break. We understand that choosing a care home is one of the most significant decisions a person or family will ever make. It is not something anyone takes lightly, and we do not treat it lightly either. From the very first conversation, we try to make sure people feel heard, informed, and genuinely welcome. Our aim is for Pineapple Lodge to feel like a home rather than a facility, somewhere people can settle, feel comfortable, and continue living in a way that suits them. The people we support come to us with different backgrounds, different needs, and different personalities, and we work hard to get to know each person as an individual. Care plans are built around the person, not the other way around, and we regularly review how we are doing to make sure the support we provide remains right for each resident. We are pleased that our most recent inspection by the Care Quality Commission resulted in an overall rating of good. That matters to us, not because of the rating itself, but because it reflects what our staff work towards every day. We remain committed to listening, learning, and improving wherever we can. If you are considering Pineapple Lodge for yourself or for someone close to you, we would be very happy to have a conversation or welcome you in for a visit.
Care provided at Pineapple Lodge
- Older person care
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 24 January 2018
Read the full inspection report on the CQC website.
Common questions about Pineapple Lodge
Where is Pineapple Lodge located?
Pineapple Lodge is a residential care home in South Ockendon, Thurrock, RM15 6DJ. You can view its exact location and get directions from the map on this page.
What type of care does Pineapple Lodge provide?
Pineapple Lodge is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Pineapple Lodge's CQC rating?
Pineapple Lodge is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 January 2018. You can read the full CQC report from the link on this page.
Does Pineapple Lodge offer respite or short-term care?
Yes. Pineapple Lodge offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Pineapple Lodge
Can Mum or Dad stay here if their dementia gets worse?
No. Pineapple Lodge is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Pineapple Lodge is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Pineapple Lodge offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Pineapple Lodge supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Pineapple Lodge has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
Indicative figures for the East, not a quote from Pineapple Lodge. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Pineapple Lodge
Respite Care at Pineapple Lodge
Weeks in the school holidays go first, so an early call about dates is time well spent. Bring clothes for the full stay, a current medication list and a couple of familiar possessions, bearing in mind that one or two weeks is the normal minimum. A respite booking at Pineapple Lodge doubles as a trial run, which beats trying to judge a home from a single visit.
Residential Care at Pineapple Lodge
Everything that has become a struggle at home is taken on in a residential setting, including cooking, cleaning, laundry and help with washing and dressing. The absence of a registered nurse is what separates it from nursing care, with GPs and district nurses visiting as needed. Pineapple Lodge in South Ockendon is registered for residential care and was rated good following an inspection in January 2018. Fees in the East generally run between £1000 and £1350 a week, and anything above what Thurrock pays has to be met from elsewhere. Ask what fills a normal week, how much say residents have over meals, and what would happen if someone's health needs grew.
Older Person Care at Pineapple Lodge
An older resident's day is made or spoiled by small things, such as whether help with the shower arrives before breakfast and whether anyone remembers how they take their tea. Pineapple Lodge is registered for older person care, which covers personal support, meals, medication and daily company. Families looking round should ask how much choice there is over getting up and bedtimes, how preferences are recorded, and what goes on between meals. Overnight staffing is worth asking about plainly, including how many staff are on and how quickly a call bell is answered. Weekly fees across the East commonly run from £1000 to £1350, while Thurrock usually pays about £750 to £900 for the places it funds.
Younger Adults at Pineapple Lodge
Sharing a lounge with people fifty years your senior gets old quickly without some thought about company and occupation. Pineapple Lodge is registered to support adults under 65. Ask how many younger residents live there, what activities suit that age range, and how much freedom someone has to plan their own time.
Learning Disability and Autism at Pineapple Lodge
An adult with autism or a learning disability needs the environment and the routine to suit them, not the reverse. Pineapple Lodge is registered to support people in this group. Thurrock would usually commission the placement and review it annually, so ask how independence goals are set and how sensory needs are written into the plan.
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