Lotus House
Lotus House is a residential care home in South Ockendon, Thurrock (RM15 6DJ).
About Lotus House
Lotus House is a residential care home in South Ockendon, Thurrock, supporting adults who have a learning disability, autistic adults, people with physical disabilities and people with visual or hearing impairment, including younger adults. We also offer respite stays for shorter periods. The people who live here call it home, and our job is to help each of them live the life they choose within it. Support is planned one person at a time. We help with personal care where it is wanted, with cooking, laundry and shopping, with medication and appointments, and with the practical business of running a home. We also support people to get out locally, to keep up the activities they enjoy and to stay close to family and friends. Communication and routine are at the centre of good support here. We take time to learn how each person prefers information to be given, how they tell us that something is wrong and which parts of the day need to stay the same. For residents with sensory loss we adapt how we communicate and how rooms are arranged, and for residents with physical disabilities we pay close attention to mobility and to the arrangements that let someone do more without help. We do not yet hold an overall rating from the Care Quality Commission. We are regulated by them and are building the planning, training and oversight that a good rating properly requires.
Care provided at Lotus House
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
Read the full inspection report on the CQC website.
How Lotus House compares in Thurrock
Measured against the 26 care homes registered in Thurrock. The dark dot is this home.
- Size
- 4 places. Smaller than 23 of the 26 homes. The local average is 26 places.
- CQC rating
- Not yet rated. 23 of the 26 homes (88%) are rated Good or Outstanding.
- Registered
- December 2025. One of the newer homes in the area. Only 0 of the 26 have registered more recently.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Thurrock.
The local picture: Thurrock
What the numbers say about care for older people in Thurrock.
What care costs in Thurrock, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £844 | £1,421 to £1,708 (East of England figure, because too few Thurrock homes publish this price. 44 homes. Median £1,582.) |
| Nursing care | £977 | £1,800 to £2,126 (East of England figure, because too few Thurrock homes publish this price. 17 homes. Median £1,935.) |
| Residential dementia care | Not published separately | £1,602 to £1,877 (East of England figure, because too few Thurrock homes publish this price. 33 homes. Median £1,785.) |
| Nursing dementia care | Not published separately | £1,870 to £2,100 (East of England figure, because too few Thurrock homes publish this price. 10 homes. Median £1,940.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 11,900. Rising to 12,800 by 2035, up 7%
- People aged 85 and over: 2,900. Rising to 4,100 by 2035, up 39%
- Living with dementia, aged 65 and over (estimate): 1,500. Rising to 1,800 by 2035, up 17%
- Dementia diagnosis rate: 64%. The NHS ambition is 67%.
- Care home beds per 1,000 people aged 75+: 50
- Care homes, last 12 months: 0 opened, 1 closed. 1 changed owner, covering 8 beds.
- Care home beds filled across Thurrock: 92%. The 12 month average is 94%.
- Who pays, across Thurrock (estimate): 77% council, 16% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 2.7 miles: Land Adjacent Dell Road And Orsett Road Grays Essex. Application for a 82 bed care home. Submitted 10 October 2025. Approved 27 February 2026.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Lotus House
Facts from public registers, and what is close by.
- Registered with CQC
- 22 December 2025, less than a year ago.
- Run by
- Satash Community Care Project Limited, which runs 4 adult social care services in England. All 3 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Lotus House
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Darent Valley Hospital, Dartford, 5.9 miles away
It is about 5.9 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Ockendon Station, 0.6 miles away
- Chafford Hundred Station, 2.2 miles away
- Grays Station, 2.9 miles away
Around Lotus House
- H: Lotus House
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Lotus House
Where is Lotus House located?
Lotus House is a residential care home in South Ockendon, Thurrock, RM15 6DJ. You can view its exact location and get directions from the map on this page.
What type of care does Lotus House provide?
Lotus House is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
Does Lotus House offer respite or short-term care?
Yes. Lotus House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Lotus House
Can Mum or Dad stay here if their dementia gets worse?
No. Lotus House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Lotus House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Lotus House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Lotus House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Lotus House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
Indicative figures for the East, not a quote from Lotus House. Actual fees depend on the room, the level of care and how it is funded.
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