Jane House

Jane House is a residential care home in Crawley, Surrey (RH10 3HZ). It holds a CQC rating of Requires Improvement.
About Jane House
Jane House is a residential care home in Crawley. We support adults with a learning disability, autistic adults, people with mental health needs and people with a visual or hearing impairment, including younger adults. We also offer respite stays. We should be open about our last inspection. The Care Quality Commission rated us requires improvement overall. We have not dressed that up. The work since has focused on the things that affect the people living here directly, which are safe medication practice, consistent staffing so people are supported by workers who know them well, and making sure that a concern raised by a resident, a relative or an advocate reaches a manager and is answered. What we are aiming for has not changed. Everyone here has a support plan written with them, in a form they can use, covering how they want to be supported and what they want their week to contain. People go out locally, keep up activities and see their families. Communication gets close attention, particularly where somebody has limited sight or hearing as well as a learning disability. We learn each person's own way of telling us things and make sure the whole team can use it. Where someone becomes distressed we look for the cause rather than the quickest way to stop it. Families, advocates and commissioners are welcome to visit and see the house as it is now.
Care provided at Jane House
- Mental health care
- Learning disability and autism support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 31 October 2024
Read the full inspection report on the CQC website.
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Common questions about Jane House
Where is Jane House located?
Jane House is a residential care home in Crawley, Surrey, RH10 3HZ. You can view its exact location and get directions from the map on this page.
What type of care does Jane House provide?
Jane House is registered to provide residential personal care, with support that includes Mental health care, Learning disability and autism support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Jane House's CQC rating?
Jane House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 31 October 2024. You can read the full CQC report from the link on this page.
Does Jane House offer respite or short-term care?
Yes. Jane House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Jane House
Can Mum or Dad stay here if their dementia gets worse?
No. Jane House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Jane House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Jane House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Jane House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Jane House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Jane House. Actual fees depend on the room, the level of care and how it is funded.
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