The Regard Partnership - Clareville Road
The Regard Partnership - Clareville Road is a residential care home in Caterham, Surrey (CR3 6LA). It holds a CQC rating of Good.
About The Regard Partnership - Clareville Road
We are a residential home on Clareville Road in Caterham, supporting adults with learning disabilities and autistic people. The house is run as a household rather than a service. Everyone has their own room and their own things, and the week is worked out between the people who live here and the staff supporting them: what is cooked, when the shopping is done, who wants to go out and where to. For adults who have often had very little say in daily life, that ordinary degree of control is the heart of what we are trying to do. Support is built around what each person wants to be able to do. For some that means a job, a college course or a regular volunteering day. For others it is getting out regularly, keeping up with family, managing money with a hand from staff, or learning to cook something new. We take the long view, since progress in this work is usually gradual and the gains that matter are often ones nobody outside the house would notice. Consistency counts for a great deal, particularly for autistic people, so we keep staffing as settled as we can and explain changes in advance rather than springing them on people. Respite stays are available alongside longer places. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking for a place, please come and visit and meet the people who live here.
Care provided at The Regard Partnership - Clareville Road
- Learning disability and autism support
- Respite care
- Last CQC inspection: 8 January 2020
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of The Regard Partnership Limited - Clareville Road. Report published 8 January 2020.
- 2 December 2019
- 10 places, 9 people were using the service at the time
Safe
Inspectors found that systems were in place to safeguard people, and risks to them were identified and managed. People received their medicines safely in the way prescribed for them. Infection control measures were in place and staff were suitably recruited.
Effective
Inspectors found that staff completed an induction and training, and were supervised. The support people needed with their health and nutrition was identified and provided. Staff supported people in the least restrictive way possible and in their best interests.
Caring
Inspectors found that all relatives agreed the staff were kind. People's privacy and independence were promoted.
Responsive
Inspectors found that care records were detailed and personalised to meet individual needs. Staff understood people's needs, knew their communication needs and responded when needed. People had staff support to go to day centres and other activities and on holidays, and this was flexible and based on their choices.
Well-led
Inspectors found that the service was well managed. Records were accessible and up to date. The service was audited and action was taken to address any areas that needed improving.
What people told the inspectors
Relatives said they felt their loved ones were safe with the staff supporting them. Some people could not tell inspectors about their experience in words because of communication difficulties.
I have always been happy with him living there. A relative of a person living at the home
Since the last inspection
Rated Good in January 2020, the same overall rating as before (Good).
Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 18 May 2017: Routine inspection, rated Good
- 8 January 2020: Routine inspection, rated Good. This inspection gave the current rating.
- 18 May 2017: Routine inspection, rated Good
- 20 May 2016: The inspection we found four breaches of the, rated Requires improvement
- 9 August 2014: Routine inspection
- 18 October 2013: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How The Regard Partnership Limited - Clareville Road compares in Tandridge
Measured against the 36 care homes registered in Tandridge. The dark dot is this home.
- Size
- 10 places. Smaller than 24 of the 36 homes. The local average is 32 places.
- CQC rating
- Good. 25 of the 36 homes (69%) are rated Good or Outstanding. Across Surrey the figure is 72%.
- Latest report
- 8 January 2020. 28 of the 36 homes have published a newer inspection report since.
- Registered
- December 2010. 25 of the 36 homes registered more recently.
- Care offered
- Dementia care. Of the 36 homes, 19 offer dementia care.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Tandridge.
The local picture: Tandridge
What the numbers say about care for older people in Tandridge, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 10,600. Rising to 12,100 by 2035, up 15%
- People aged 85 and over: 3,100. Rising to 4,600 by 2035, up 49%
- Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,700 by 2035, up 24%
- Dementia diagnosis rate: 70%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 91. Surrey average is 90.
- Care homes, last 12 months: 0 opened, 1 closed. 2 changed owner, covering 122 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about The Regard Partnership Limited - Clareville Road
Facts from public registers, and what is close by.
- Registered with CQC
- 6 December 2010, so 15 years.
- Run by
- Achieve Together Limited, which runs 160 adult social care services in England. 127 of the 153 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near The Regard Partnership Limited - Clareville Road
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- East Surrey Hospital, Redhill, 5.6 miles away
It is about 5.6 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Caterham Station, 0.1 miles away
- Woldingham Station, 1.3 miles away
- Whyteleafe South Station, 1.6 miles away
Around The Regard Partnership Limited - Clareville Road
- H: The Regard Partnership Limited - Clareville Road
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
More local care news for Surrey
Common questions about The Regard Partnership - Clareville Road
Where is The Regard Partnership - Clareville Road located?
The Regard Partnership - Clareville Road is a residential care home in Caterham, Surrey, CR3 6LA. You can view its exact location and get directions from the map on this page.
What type of care does The Regard Partnership - Clareville Road provide?
The Regard Partnership - Clareville Road is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is The Regard Partnership - Clareville Road's CQC rating?
The Regard Partnership - Clareville Road is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 January 2020. You can read the full CQC report from the link on this page.
Does The Regard Partnership - Clareville Road offer respite or short-term care?
Yes. The Regard Partnership - Clareville Road offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Regard Partnership - Clareville Road
Can Mum or Dad stay here if their dementia gets worse?
No. The Regard Partnership Limited - Clareville Road is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. The Regard Partnership Limited - Clareville Road is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Regard Partnership Limited - Clareville Road offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
The Regard Partnership Limited - Clareville Road has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from The Regard Partnership Limited - Clareville Road. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Caterham
Browse all care homes in Caterham.