Hill View Care Home
Hill View Care Home is a residential care home in Camberley, Surrey (GU16 9FH). It holds a CQC rating of Good.
About Hill View Care Home
Hill View Care Home is in Camberley, Surrey. We are home to older people and to younger adults who need support with daily living, including people living with dementia, adults with a learning disability, autistic adults, people living with mental health conditions and people with a visual or hearing impairment. Supporting such a mixed group under one roof takes planning rather than luck. A younger adult with a learning disability working towards more independence and an older resident living with dementia want very different things from a week, and support here is built around the individual rather than around a single house routine. What we provide is residential care. Staff are on duty day and night to help with personal care, dressing, medication and meals, while doctors and district nurses come in for clinical needs. For residents living with dementia we keep the day in a familiar order, keep the staff group as steady as we can and take time to learn about the person's earlier life. For autistic residents we pay attention to predictable routine, clear information and honest notice before anything changes, because those things prevent far more distress than any response afterwards. Respite and short stays are available. Our most recent overall rating from the Care Quality Commission is good. Please ring us if you would like to look round Hill View.
Care provided at Hill View Care Home
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 17 September 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Hill View Care Home. Report published 17 September 2019.
Safe
People said they felt safe with the staff supporting them. Inspectors found systems were in place to safeguard people, and risks were identified and managed. Support with medicines was assessed, agreed and provided, and infection control measures were in place.
Effective
Inspectors found staff completed an induction and training, and were supervised. The support people needed with health and nutrition was identified and provided. People were supported to have maximum choice and control, and staff supported them in the least restrictive way possible.
Caring
People said staff were kind. Inspectors found people's privacy and independence were promoted.
Responsive
Inspectors found people had person centred care plans. People were involved in their care and helped develop their care plans and reviews. Some people had staff support to go to activities and on holidays, which was flexible and based on their choices.
Well-led
Inspectors found the service was well managed. Records were accessible and up to date. The service was audited, and action was taken on any areas that needed improving.
What people told the inspectors
People from both the care home and the supported living service said they were happy with the service. When asked, they said they felt safe with the staff supporting them.
I like the staff A person using the service
Since the last inspection
Rated Good in September 2019, the same overall rating as before (Good).
Well-led moved from Requires improvement to Good; Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good.
- 7 August 2019: Routine inspection
- 23 November 2016: Routine inspection
- 10 November 2015: Routine inspection
- 18 August 2014: Inspection looking at part of the service
- 12 September 2013: Routine inspection
- 22 October 2012: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Hill View Care Home compares in Surrey Heath
Measured against the 33 care homes for older people registered in Surrey Heath. The dark dot is this home.
- Size
- 1 places. Smaller than 32 of the 33 homes. The local average is 56 places.
- CQC rating
- Good. 27 of the 33 homes (82%) are rated Good or Outstanding. Across Surrey the figure is 70%.
- Latest report
- 17 September 2019. 21 of the 33 homes have published a newer inspection report since.
- Registered
- March 2011. 22 of the 33 homes registered more recently.
- Care offered
- Dementia care. Of the 33 homes, 26 offer dementia care.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Surrey Heath.
The local picture: Surrey Heath
What the numbers say about care for older people in Surrey Heath, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 10,600. Rising to 12,300 by 2035, up 16%
- People aged 85 and over: 3,300. Rising to 4,900 by 2035, up 49%
- Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,800 by 2035, up 26%
- Dementia diagnosis rate: 73%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 127. Surrey average is 90.
- Care homes, last 12 months: 1 opened, 0 closed. 4 changed owner, covering 245 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Hill View Care Home
Facts from public registers, and what is close by.
- Registered with CQC
- 4 March 2011, so 15 years.
- Run by
- Kher Khulpateea, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Hill View Care Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Frimley Park Hospital, Camberley, 1.2 miles away
It is about 1.2 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Farnborough North Station, 0.9 miles away
- Frimley Station, 1.1 miles away
- Farnborough (Main) Station, 1.6 miles away
Around Hill View Care Home
- H: Hill View Care Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
More local care news for Surrey
Common questions about Hill View Care Home
Where is Hill View Care Home located?
Hill View Care Home is a residential care home in Camberley, Surrey, GU16 9FH. You can view its exact location and get directions from the map on this page.
What type of care does Hill View Care Home provide?
Hill View Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Hill View Care Home's CQC rating?
Hill View Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 September 2019. You can read the full CQC report from the link on this page.
Does Hill View Care Home provide dementia care?
Yes. Hill View Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Hill View Care Home offer respite or short-term care?
Yes. Hill View Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Hill View Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Hill View Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Hill View Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Hill View Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Hill View Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Hill View Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Hill View Care Home. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Camberley
Browse all care homes in Camberley.