Poplars
Poplars is a residential care home in Stoke On Trent, Stoke-on-Trent (ST1 3BL). It holds a CQC rating of Good.
About Poplars
We at Poplars are proud to offer a warm and welcoming residential care home in Stoke on Trent, providing specialist support for adults living with learning disabilities, autism and mental health needs. Our home is rooted in the local community, offering a safe and supportive environment where every resident is valued as an individual. Set within the familiar surroundings of Stoke on Trent in the heart of the West Midlands, Poplars benefits from a peaceful residential setting that feels genuinely homely. Our home has been thoughtfully arranged to balance comfort with practicality, offering communal spaces where residents can socialise, enjoy shared meals and take part in activities, alongside quieter areas for relaxation, hobbies or simply spending time with visiting loved ones. The familiarity of the local area means residents can continue to enjoy connections with the wider community whilst feeling settled and secure within their home. Our specialism in supporting adults with learning disabilities, autism and mental health needs sits at the very centre of what we do. We understand that each person who comes to live with us brings their own story, preferences, routines and aspirations, and our approach is shaped around the individual rather than expecting individuals to fit a set routine. For residents, this means daily life that respects personal choice, encourages independence wherever possible and provides reassuring structure where it is welcomed. For families, it means knowing that your loved one is being supported by a team that takes the time to truly understand them, communicates openly and responds with patience and compassion. Day to day, our focus is on building trusting relationships, encouraging meaningful activity and promoting wellbeing in every sense. Whether that involves supporting someone to develop life skills, helping them engage with interests they enjoy, or simply being present during moments when reassurance matters most, we aim to make every day feel purposeful and positive. Mental health support is delivered with sensitivity, recognising that emotional wellbeing is just as important as physical care, and our environment is designed to feel calm, predictable and safe for those who benefit from consistency. Families considering Poplars can take confidence from our Care Quality Commission rating of Good across every domain assessed, including Safe, Effective, Caring, Responsive and Well led. This consistent rating reflects the commitment of our team to delivering care that is not only safe and effective, but also genuinely kind and responsive to the people we support. We see this recognition as a foundation to build upon, continually reviewing how we work so that residents receive the very best from us each and every day. Choosing the right care home is one of the most important decisions a family can make, and we recognise the weight of that responsibility. If you are exploring options for a loved one in Stoke on Trent or the wider Staffordshire area, we warmly invite you to get in touch with Poplars. We would be delighted to answer your questions, share more about how we support residents with learning disabilities, autism and mental health needs, and arrange a visit so you can experience the atmosphere of our home for yourself. Whatever stage you are at in your search, please know that a thoughtful, caring conversation is always just a phone call away.
Care provided at Poplars
- Mental health care
- Learning disability and autism support
- Respite care
- Last CQC inspection: 13 June 2019
Read the full inspection report on the CQC website.
Common questions about Poplars
Where is Poplars located?
Poplars is a residential care home in Stoke On Trent, Stoke-on-Trent, ST1 3BL. You can view its exact location and get directions from the map on this page.
What type of care does Poplars provide?
Poplars is registered to provide residential personal care, with support that includes Mental health care, Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is Poplars's CQC rating?
Poplars is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 June 2019. You can read the full CQC report from the link on this page.
Does Poplars offer respite or short-term care?
Yes. Poplars offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Poplars
Can Mum or Dad stay here if their dementia gets worse?
No. Poplars is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Poplars is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Poplars offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
Poplars has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
Indicative figures for the West Midlands, not a quote from Poplars. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Stoke On Trent
Browse all care homes in Stoke On Trent.