Mayo House

Mayo House is a residential care home in Bristol, South Gloucestershire (BS37 7LE). It holds a CQC rating of Outstanding.
About Mayo House
Mayo House is a care home in South Gloucestershire. We provide residential care for adults with a learning disability and autistic adults, both younger adults and older people, and we offer respite stays alongside permanent places. Our most recent overall rating from the Care Quality Commission is outstanding. We are pleased with that and cautious about it, because the standard is far easier to reach than to hold and the quickest way to lose it is to start quoting it at people. What gets us there is not complicated. People here have a genuine say over an ordinary week, and staff who know them properly rather than in outline. Support planned with each individual and reviewed honestly instead of filed. Communication taken seriously, so that where somebody does not use speech we learn how they tell us things. Routines that hold steady, and changes explained well in advance. The test we apply is whether the people living here have lives they would recognise as their own. If everyone's week looks the same, something has gone wrong. Families and social workers are welcome to visit and ask us whatever they need to.
Care provided at Mayo House
- Older person care
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 21 February 2019
Read the full inspection report on the CQC website.
Common questions about Mayo House
Where is Mayo House located?
Mayo House is a residential care home in Bristol, South Gloucestershire, BS37 7LE. You can view its exact location and get directions from the map on this page.
What type of care does Mayo House provide?
Mayo House is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Mayo House's CQC rating?
Mayo House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 21 February 2019. You can read the full CQC report from the link on this page.
Does Mayo House offer respite or short-term care?
Yes. Mayo House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Mayo House
Can Mum or Dad stay here if their dementia gets worse?
No. Mayo House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Mayo House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Mayo House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Mayo House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South West
Mayo House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,300 per week per person, typical range
Indicative figures for the South West, not a quote from Mayo House. Actual fees depend on the room, the level of care and how it is funded.
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