Hillsborough House

Logo of Hillsborough House, a care home in Bristol, Bath and North East Somerset, offering older person care, mental health care, learning disability and autism support and physical disability support.

Hillsborough House is a residential care home in Bristol, Bath and North East Somerset (BS31 2JQ). It holds a CQC rating of Good.

About Hillsborough House

We are Hillsborough House, a residential care home in Bath and North East Somerset. We support older people, including adults with learning disabilities and autistic adults, people managing a mental health condition, people with a physical disability and people with a visual or hearing impairment, and we offer respite stays. A home with that mix of people in it cannot run on one routine, and we do not try to make it. What works instead is knowing each person well enough that their day makes sense to them. The skill is holding all of it together without anybody's needs being quietly traded away for somebody else's. Communication is where we start with every new resident. How does this person make themselves understood, and how do we make ourselves understood to them. We settle that early, use it consistently, and check that it is working rather than assuming. Predictability does much of the rest, together with familiar staff and routines we protect rather than ask people to be flexible about. Choice runs through the day as far as it can, with help offered rather than imposed. Our most recent overall rating from the Care Quality Commission is good.

Care provided at Hillsborough House

Read the full inspection report on the CQC website.

Common questions about Hillsborough House

Where is Hillsborough House located?

Hillsborough House is a residential care home in Bristol, Bath and North East Somerset, BS31 2JQ. You can view its exact location and get directions from the map on this page.

What type of care does Hillsborough House provide?

Hillsborough House is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is Hillsborough House's CQC rating?

Hillsborough House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 January 2019. You can read the full CQC report from the link on this page.

Does Hillsborough House offer respite or short-term care?

Yes. Hillsborough House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Hillsborough House

Can Mum or Dad stay here if their dementia gets worse?

No. Hillsborough House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Hillsborough House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Hillsborough House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Hillsborough House is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Hillsborough House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Hillsborough House. Actual fees depend on the room, the level of care and how it is funded.

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