Hillcrest Care Home

Hillcrest Care Home is a residential care home in Bristol, South Gloucestershire (BS16 4LY). It holds a CQC rating of Good.

About Hillcrest Care Home

Hillcrest Care Home near Bristol supports older people and younger adults. Our experience covers dementia, learning disabilities and autism, and mental health needs, and we also offer respite stays. With that range of people we build round individuals rather than running one routine and expecting everybody to fit it. Before anyone moves in we spend time with them and whoever they want involved, learning how they like their days to go, what they manage perfectly well themselves, where help would be welcome and what they would rather we left alone. That becomes the plan, and it is theirs to change. Help with personal care, medication and health appointments is given as the person has asked and written down precisely, so that the same thing happens whoever is on shift. Consistency is what allows people to relax, and it matters especially for anyone who finds change difficult. Where somebody communicates in their own way we learn it and record it. With dementia we lean on knowing a person well, gathering their history with their family and keeping it current. Where somebody is managing a mental health condition we aim to be steady and clear rather than unpredictable. Meals are cooked here with real choice. Our most recent inspection by the Care Quality Commission rated the home good overall.

Care provided at Hillcrest Care Home

Read the full inspection report on the CQC website.

Common questions about Hillcrest Care Home

Where is Hillcrest Care Home located?

Hillcrest Care Home is a residential care home in Bristol, South Gloucestershire, BS16 4LY. You can view its exact location and get directions from the map on this page.

What type of care does Hillcrest Care Home provide?

Hillcrest Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Hillcrest Care Home's CQC rating?

Hillcrest Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 September 2018. You can read the full CQC report from the link on this page.

Does Hillcrest Care Home provide dementia care?

Yes. Hillcrest Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Hillcrest Care Home offer respite or short-term care?

Yes. Hillcrest Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Hillcrest Care Home

Can Mum or Dad stay here if their dementia gets worse?

Yes. Hillcrest Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Hillcrest Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Hillcrest Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Hillcrest Care Home supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Hillcrest Care Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Hillcrest Care Home. Actual fees depend on the room, the level of care and how it is funded.

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