Firgrove House

Firgrove House is a residential care home in Bristol, South Gloucestershire (BS37 4AH). It holds a CQC rating of Outstanding.

About Firgrove House

Here at Firgrove House, we provide residential and dementia care for older adults, younger adults, and those who need a short respite stay in Bristol, South Gloucestershire. We are proud to have been rated Outstanding by the Care Quality Commission, a reflection of the genuine effort and commitment our whole team brings to the home every day. We understand that choosing a care home is one of the most significant decisions a family can make, and we do not take that responsibility lightly. From the moment someone steps through our door, whether for a permanent move or a temporary stay, our aim is for them to feel at ease, respected, and genuinely at home. We take time to get to know each person, learning about their history, their preferences, and what matters most to them, so that the support we offer fits around their life rather than the other way around. Our team is experienced in supporting people living with dementia, and we work hard to create an environment that feels calm, familiar, and reassuring. For younger adults in our care, we are equally attentive to ensuring that their individual needs and aspirations shape how we support them day to day. Respite care is something we approach with particular care. We know that for many families, a short stay can be a lifeline, and we want anyone joining us temporarily to receive exactly the same quality of attention and warmth as our long term residents. We are deeply rooted in the local community and value the relationships we have built with families, healthcare professionals, and neighbours over the years. If you would like to find out more about life at Firgrove House or come in for a visit, we would be very happy to hear from you.

Care provided at Firgrove House

Read the full inspection report on the CQC website.

Common questions about Firgrove House

Where is Firgrove House located?

Firgrove House is a residential care home in Bristol, South Gloucestershire, BS37 4AH. You can view its exact location and get directions from the map on this page.

What type of care does Firgrove House provide?

Firgrove House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Firgrove House's CQC rating?

Firgrove House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 23 January 2019. You can read the full CQC report from the link on this page.

Does Firgrove House provide dementia care?

Yes. Firgrove House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Firgrove House offer respite or short-term care?

Yes. Firgrove House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Firgrove House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Firgrove House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Firgrove House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Firgrove House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Firgrove House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Firgrove House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Firgrove House. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Firgrove House

Respite Care at Firgrove House

The earlier a short stay is booked the better, especially for popular weeks in summer. Bring clothing for the whole period, the current medication list and a couple of familiar objects, and expect one or two weeks to be the minimum. Treating a respite stay at Firgrove House as a trial is the most reliable way to judge whether it would suit permanently.

Dementia Care at Firgrove House

Dementia asks for a predictable day, recognisable faces and a building that can be navigated without constant prompting. A secure garden is worth looking for, since the ability to walk outside safely prevents a good deal of frustration. Firgrove House is registered for dementia care in addition to residential care. Ask how the team responds to distress in the late afternoon, what happens when a resident keeps trying to leave, and how the approach changes as the condition progresses. It is also fair to ask whether anyone would be asked to move on if their dementia advanced significantly.

Residential Care at Firgrove House

Residential care covers the business of ordinary living, from cooked meals and laundry to help with washing and something to do after lunch. The difference from nursing care is the absence of registered nurses on site, with GPs and district nurses attending when health needs arise. Firgrove House in Bristol is registered for residential care and was rated outstanding by the Care Quality Commission when it inspected in January 2019. Fees across the South West commonly run between £1000 and £1300 a week, while South Gloucestershire pays rather less for the places it funds. Ask what fills a typical week, how much residents are consulted, and what would happen if someone later needed nursing.

Older Person Care at Firgrove House

Much of what makes later life comfortable is unremarkable, covering a hand in the shower, clothes laid out, tablets at the right hour and a proper conversation at some point. Firgrove House is registered for older person care, which covers that everyday personal support along with meals and mobility help. Families looking round should ask how much say residents have over their routine, how food preferences are handled, and how staff get to know a new arrival. The overnight arrangements are worth asking about plainly, including staff numbers and how fast a call bell is answered. Weekly fees in the South West generally fall between £1000 and £1300, with South Gloucestershire usually paying around £750 to £900.

Younger Adults at Firgrove House

Being decades younger than the other residents can be wearing unless the home thinks properly about occupation and company. Firgrove House is registered to support adults under 65. Ask how many younger residents live there, what activities suit that age range, and how much freedom there is to come and go.

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