The Ferns Residential Home
The Ferns Residential Home is a residential care home in Shrewsbury, Shropshire (SY3 9ED). It holds a CQC rating of Requires Improvement.
About The Ferns Residential Home
We at The Ferns Residential Home offer a warm and welcoming residential care setting in the historic town of Shrewsbury, Shropshire, where older people can feel truly at home. Our house sits within the SY postcode area, drawing on the peaceful character of this beautiful part of the West Midlands to create a comfortable and familiar environment for every resident who joins our community. Our home has been thoughtfully arranged to feel less like an institution and more like a place where daily life can carry on with dignity, gentleness, and companionship. The Shrewsbury setting means residents benefit from the charm of a well loved county town, with its blend of green spaces, riverside walks, and traditional community feel, all of which help family members feel reassured when visiting their loved ones. We specialise in residential care for older people, and this sits at the very heart of what we do. For families, this means knowing that their mother, father, or relative will be supported with the everyday essentials of life, from personal care and nutritious home cooked meals to companionship, gentle routine, and the reassurance of trained staff being on hand around the clock. We aim to preserve independence wherever possible, whilst offering the right level of support at the right moment. Our dementia care provision is designed to bring calm, familiarity, and understanding to those living with memory loss. We recognise how worrying it can be for families when a loved one begins to experience the changes that dementia brings, and we work hard to create an environment that feels safe, predictable, and kind. Staff take time to learn each resident's life story, preferences, and small comforts, so that care feels personal rather than clinical. For those living with a physical disability, we provide support that focuses on enabling residents to do as much as they wish for themselves, whilst offering practical help where it is genuinely needed. Our approach is centred on respect and patience, helping residents to maintain their sense of identity and self worth throughout their stay with us. We also offer respite care, which can be a lifeline for family carers who need a short break, are recovering from illness themselves, or simply want reassurance that their loved one is well looked after whilst they take time to rest. Respite stays with us are welcomed with the same warmth and attention as longer term arrangements, and many families find that a short stay helps them plan more confidently for the future. Our most recent CQC inspection, carried out in April 2022, resulted in an overall rating of Requires Improvement. We believe in being open about this. Within that inspection we were rated Good for being Safe, Good for being Caring, and Good for being Responsive, which reflects the compassion, attentiveness, and person centred approach that our team brings to daily life at the home. The areas rated as Requires Improvement, Effective and Well led, are ones we take seriously, and we continue to focus on strengthening these aspects so that families can feel increasingly confident in the standard of care we provide. We welcome honest conversations with prospective residents and their loved ones about the progress we are making. Choosing a care home is one of the most important decisions a family can make, and we understand the mixture of emotions that comes with it. If you are exploring options for a parent, partner, or relative in the Shrewsbury area, we would be delighted to hear from you. Please feel free to get in touch to arrange a visit, ask questions, or simply talk through what your loved one might need. We are here to listen, to guide, and to offer a home where kindness and dignity come first.
Care provided at The Ferns Residential Home
- Older person care
- Dementia care
- Physical disability support
- Respite care
- Last CQC inspection: 14 April 2022
Read the full inspection report on the CQC website.
Common questions about The Ferns Residential Home
Where is The Ferns Residential Home located?
The Ferns Residential Home is a residential care home in Shrewsbury, Shropshire, SY3 9ED. You can view its exact location and get directions from the map on this page.
What type of care does The Ferns Residential Home provide?
The Ferns Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Respite care. The full list of services is shown on this page.
What is The Ferns Residential Home's CQC rating?
The Ferns Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 14 April 2022. You can read the full CQC report from the link on this page.
Does The Ferns Residential Home provide dementia care?
Yes. The Ferns Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does The Ferns Residential Home offer respite or short-term care?
Yes. The Ferns Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Ferns Residential Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. The Ferns Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. The Ferns Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Ferns Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. The Ferns Residential Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
The Ferns Residential Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
- Dementia care: £950 to £1,250 per week per person, typical range
Indicative figures for the West Midlands, not a quote from The Ferns Residential Home. Actual fees depend on the room, the level of care and how it is funded.
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