Abbey Care Direct
Abbey Care Direct is a residential care home in Shrewsbury, Shropshire (SY3 7HW). It holds a CQC rating of Good.
About Abbey Care Direct
We at Abbey Care Direct are proud to offer a welcoming residential care home in Shrewsbury, where compassionate support meets genuine community spirit. Nestled in the historic county town of Shropshire, our home provides a comfortable base for older people and adults who benefit from a little extra help with daily living. Set within the SY postcode area of Shrewsbury, our location places residents close to the familiar surroundings of the West Midlands, with the gentle pace and green spaces that the county is so well known for. The setting has been thoughtfully arranged to feel less like an institution and more like a home, where residents can relax, socialise, and enjoy moments of quiet reflection in equal measure. Our care is shaped around the individual, and we welcome residents with a wide range of needs. We support older people seeking residential care, as well as those living with dementia, mental health conditions, physical disabilities, and visual or hearing impairment. We also extend our care to younger adults who require a supportive environment tailored to their circumstances. In practice, this means our team takes time to understand each person's history, preferences, and routines, building care plans that honour who they are rather than simply addressing what they need. For families, it brings peace of mind to know that a loved one is being supported holistically, with dignity placed at the heart of every interaction. Caring for someone living with dementia, for example, calls for patience, consistency, and a calm environment, and we strive to provide all three. For residents with sensory impairments or physical disabilities, we focus on enabling independence wherever possible, adapting our approach so that everyone can take part in daily life on their own terms. Mental health support is delivered with sensitivity and without judgement, creating space for residents to feel safe, heard, and understood. We are pleased that the Care Quality Commission has rated Abbey Care Direct as Good overall, with Good ratings across all five domains of Safe, Effective, Caring, Responsive, and Well led, following inspection. This independent recognition reflects the standards we hold ourselves to every day, from the way we safeguard residents and deliver effective care, to the warmth of our team, our responsiveness to changing needs, and the leadership that guides our home. Choosing a care home is one of the most important decisions a family can make, and we understand the weight that comes with it. If you are exploring options for a loved one in Shrewsbury or the wider Shropshire area, we warmly invite you to get in touch with Abbey Care Direct. We would be delighted to answer your questions, share more about our approach, and help you decide whether our home is the right next chapter for your family.
Care provided at Abbey Care Direct
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 11 June 2019
Read the full inspection report on the CQC website.
Common questions about Abbey Care Direct
Where is Abbey Care Direct located?
Abbey Care Direct is a residential care home in Shrewsbury, Shropshire, SY3 7HW. You can view its exact location and get directions from the map on this page.
What type of care does Abbey Care Direct provide?
Abbey Care Direct is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Abbey Care Direct's CQC rating?
Abbey Care Direct is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 June 2019. You can read the full CQC report from the link on this page.
Does Abbey Care Direct provide dementia care?
Yes. Abbey Care Direct supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Abbey Care Direct offer respite or short-term care?
Yes. Abbey Care Direct offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Abbey Care Direct
Can Mum or Dad stay here if their dementia gets worse?
Yes. Abbey Care Direct Limited is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Abbey Care Direct Limited is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Abbey Care Direct Limited offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Abbey Care Direct Limited supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
Abbey Care Direct Limited has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
- Dementia care: £950 to £1,250 per week per person, typical range
Indicative figures for the West Midlands, not a quote from Abbey Care Direct Limited. Actual fees depend on the room, the level of care and how it is funded.
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