Normanton Retirement Home
Normanton Retirement Home is a residential care home in Shrewsbury, Shropshire (SY1 2RJ). It holds a CQC rating of Requires Improvement.
New provider since October 2026. The rating shown may relate to the previous provider.
About Normanton Retirement Home
Normanton Retirement Home is a residential care home in Shrewsbury, supporting older people and younger adults across Shropshire, including people living with dementia, people with mental health needs and people who have a physical disability. We should deal with the rating first. Our most recent overall rating from the Care Quality Commission is requires improvement. We are not going to talk around that. Inspectors found things that were not good enough, we accept the findings rather than argue with them, and we are working through what was identified. Anyone considering the home should ask us directly what was raised and what has changed since, and expect a proper answer instead of reassurance. What we are trying to do here is what any decent residential home does: take the practical weight off somebody's shoulders so that the rest of life can carry on. Food cooked in our own kitchen that people want to eat. Personal care given calmly and in private. Medication managed properly. Warm rooms that look like somebody's own. Staff awake at night. A day with enough shape to be worth getting up for, and no obligation to join in with anything. For residents with a physical disability, the right equipment and staff who know their preferred way of being helped to move matter enormously. With dementia we work on familiar faces and a calm house rather than correction. Come and see the place at a busy time of day and judge it as it is now rather than as a grade describes it.
Care provided at Normanton Retirement Home
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Registered for up to 26 residents
- Last CQC inspection: 12 March 2020
Read the full inspection report on the CQC website.
How Normanton Retirement Home compares in Shropshire
Measured against the 118 care homes registered in Shropshire. The dark dot is this home.
- Size
- 26 places. Smaller than 66 of the 118 homes. The local average is 33 places.
- CQC rating
- Requires improvement. 82 of the 118 homes (69%) are rated Good or Outstanding. Across Shropshire the figure is 69%.
- Latest report
- 12 March 2020. 51 of the 118 homes have published a newer inspection report since.
- Registered
- October 2026. One of the newer homes in the area. Only 0 of the 118 have registered more recently.
- Care offered
- Dementia care. Of the 118 homes, 69 offer dementia care.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Shropshire.
The local picture: Shropshire
What the numbers say about care for older people in Shropshire.
What care costs in Shropshire, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £928 | £1,219 to £1,579 (West Midlands figure, because too few Shropshire homes publish this price. 30 homes. Median £1,398.) |
| Nursing care | £1,166 | £1,460 to £1,936 (West Midlands figure, because too few Shropshire homes publish this price. 16 homes. Median £1,646.) |
| Residential dementia care | Not published separately | £1,375 to £1,681 (West Midlands figure, because too few Shropshire homes publish this price. 23 homes. Median £1,484.) |
| Nursing dementia care | Not published separately | £1,890 to £2,221 (England figure, because too few Shropshire homes publish this price. 75 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 48,100. Rising to 58,400 by 2035, up 21%
- People aged 85 and over: 13,000. Rising to 20,500 by 2035, up 58%
- Living with dementia, aged 65 and over (estimate): 6,200. Rising to 8,200 by 2035, up 32%
- Dementia diagnosis rate: 59%. The NHS ambition is 67%.
- Care home beds per 1,000 people aged 75+: 71
- Care homes, last 12 months: 1 opened, 1 closed. 3 changed owner, covering 138 beds.
- Care home beds filled across Shropshire: 88%. The 12 month average is 87%.
- Who pays, across Shropshire (estimate): 35% council, 40% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Normanton Retirement Home
Facts from public registers, and what is close by.
- Registered with CQC
- 1 October 2026, less than a year ago.
- Run by
- Normanton Services Limited, which runs this service only.
- Nearest GP surgery
- Severn Fields Medical Practice, 1.3 miles away.
- Nearest hospital
- Royal Shrewsbury Hospital, Shrewsbury, 2.1 miles away.
- Nearest railway station
- Shrewsbury Station, 1.0 miles away.
Sources: CQC register, Food Standards Agency, NHS England Organisation Data Service and DfT NaPTAN (Open Government Licence). Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Normanton Retirement Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Royal Shrewsbury Hospital, Shrewsbury, 2.1 miles away
It is about 2.1 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Severn Fields Medical Practice, 1.3 miles away
- Riverside Med Practice, 1.3 miles away
- Claremont Bank Surgery, 1.3 miles away
Nearest dentists
- Greenfields Dental Surgery, 0.3 miles away (NHS.uk details)
- Castle Foregate Dental Practice, 0.9 miles away (NHS.uk details)
- Dental Matters, 0.9 miles away (NHS.uk details)
Nearest pharmacies
- Well, 0.4 miles away
- Boots, 1.3 miles away
- Msn & Lunts Pharmacy, 1.3 miles away
Nearest railway stations
- Shrewsbury Station, 1 mile away
- Yorton Station, 5.7 miles away
Around Normanton Retirement Home
- H: Normanton Retirement Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Normanton Retirement Home
Where is Normanton Retirement Home located?
Normanton Retirement Home is a residential care home in Shrewsbury, Shropshire, SY1 2RJ. You can view its exact location and get directions from the map on this page.
What type of care does Normanton Retirement Home provide?
Normanton Retirement Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Normanton Retirement Home's CQC rating?
Normanton Retirement Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 12 March 2020. You can read the full CQC report from the link on this page.
Does Normanton Retirement Home provide dementia care?
Yes. Normanton Retirement Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
How many beds does Normanton Retirement Home have?
Normanton Retirement Home is registered for up to 26 residents. Contact the home to check current availability.
Questions families ask about Normanton Retirement Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Normanton Retirement Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Normanton Retirement Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Ask the home. The home has not told us whether it offers short stays. Ask when you call; many homes can arrange a trial period.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Normanton Retirement Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
Normanton Retirement Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
- Dementia care: £950 to £1,250 per week per person, typical range
Indicative figures for the West Midlands, not a quote from Normanton Retirement Home. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Normanton Retirement Home
Dementia Care at Normanton Retirement Home
Royal Shrewsbury Hospital is 2.1 miles away in a straight line, and the station a mile off. Dementia care is on this home's registration, and what generally helps is familiar staff, a calm layout and a day that holds its shape. With 26 places the building is small enough for faces to become familiar, though that still depends on staffing levels. Since the published report dates from March 2020, the position today is something to establish by asking. Ask how distress is handled and whether any part of the home is secured. Ask how the plan changes as dementia advances and who reviews it.
Residential Care at Normanton Retirement Home
Twenty six places make Normanton smaller than 66 of the 118 homes in the area, where the average is 33. Residential care means everyday living support without nursing staff on site, so meals, personal care, medication and activity are care workers' responsibility. The GP and district nurses cover clinical needs, which separates it from a nursing home. West Midlands fees commonly sit between £850 and £1150 a week, while Shropshire usually pays about £680 to £820. The home describes a day with enough shape to be worth getting up for and no obligation to join anything. Ask what inspectors found in 2020 and what a current visit would show instead.
Older Person Care at Normanton Retirement Home
The last inspection here was published on 12 March 2020 with an overall rating of requires improvement, and 51 of the 118 homes nearby have reported more recently since. A fresh registration was granted on 1 October 2026 to Normanton Services, so the rating may relate to a previous provider and should not be credited to this one. Older person care is on the registration, covering help with washing, dressing, medication, meals and company. The home says food is cooked in its own kitchen, personal care given calmly and in private, and staff awake at night. It invites people to ask directly what inspectors raised and what has changed.
Mental Health at Normanton Retirement Home
Eighty two of the 118 homes locally are rated Good or Outstanding, matching the Shropshire figure of 69 per cent. Mental health is among this home's registered categories, and stability, routine and dignity usually count for more than any single intervention. Ask what experience the staff have and who is called when somebody becomes acutely unwell.
Younger Adults at Normanton Retirement Home
The registration now in force dates from 1 October 2026 under Normanton Services. Younger adults are on that registration alongside older people, though 26 places in a retirement home will lean older. Someone under 65 usually wants different hours, company and activity. Ask who of that age lives there and what their week contains.
Physical Disability at Normanton Retirement Home
Greenfields Dental Surgery is 0.3 miles from the home and a pharmacy 0.4. Physical disability is on the registration, so the practical questions concern accessible bathrooms, the right equipment and staff who know how a person prefers to be moved. Ask to see the bathroom and hoist for the room offered, and how often moving plans are reviewed.
Explore more
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- Care advice guides
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