Hartlands Residential Home

Hartlands Residential Home is a residential care home in Shrewsbury, Shropshire (SY2 5AD). It holds a CQC rating of Good.

About Hartlands Residential Home

Hartlands Residential Home is a care home in Shrewsbury, Shropshire. We provide residential care for people living with dementia and for others who need support with daily life, and we offer respite stays for people recovering from illness or giving a family carer a break. Because so much of our work is dementia care, we have built the way we run the house around it. Surroundings stay familiar and uncluttered, routines stay steady, and we keep our team as settled as we can, because a face somebody recognises does more good than almost anything else we could offer. We learn each person's history properly, which is what allows us to make sense of what they are telling us rather than simply correcting them. When a resident becomes distressed, we look for what lies behind it, whether that is pain, noise, hunger, boredom, needing the lavatory or simply wanting reassurance, instead of treating the distress itself as the problem to be managed. People here still choose their own day. When to get up, what to eat, whether to join in or keep to their own room. Rooms hold their own furniture and photographs. We work with local GPs and community nurses, and we keep families closely informed, including when the news is hard. The Care Quality Commission rated us good overall at our most recent inspection. Please come and look round.

Care provided at Hartlands Residential Home

Read the full inspection report on the CQC website.

Common questions about Hartlands Residential Home

Where is Hartlands Residential Home located?

Hartlands Residential Home is a residential care home in Shrewsbury, Shropshire, SY2 5AD. You can view its exact location and get directions from the map on this page.

What type of care does Hartlands Residential Home provide?

Hartlands Residential Home is registered to provide residential personal care, with support that includes Dementia care, Respite care. The full list of services is shown on this page.

What is Hartlands Residential Home's CQC rating?

Hartlands Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 March 2019. You can read the full CQC report from the link on this page.

Does Hartlands Residential Home provide dementia care?

Yes. Hartlands Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Hartlands Residential Home offer respite or short-term care?

Yes. Hartlands Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Hartlands Residential Home

Can Mum or Dad stay here if their dementia gets worse?

Yes. Hartlands Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Hartlands Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Hartlands Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the West Midlands

Hartlands Residential Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Hartlands Residential Home. Actual fees depend on the room, the level of care and how it is funded.

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