Consensus Support Services

Logo of Consensus Support Services Limited - Shrewsbury, a care home in Shrewsbury, Shropshire, offering learning disability and autism support, physical disability support and younger adults care.

Consensus Support Services is a residential care home in Shrewsbury, Shropshire (SY5 7JW). It holds a CQC rating of Requires Improvement.

About Consensus Support Services

Consensus Support provides residential care in Shrewsbury for adults, including younger adults, adults with learning disabilities and autism, and people with physical disabilities. We also offer planned respite stays. The people who live here are adults with their own lives to lead, and our job is to make those lives possible rather than to manage them. Everybody has their own room, their own routine and a say in how the house runs. Our staff help with personal care, medicines, meals, money and the ordinary work of a household, and we support people to keep up with family and friends and to get to the activities, work or education that matter to them. We should be straightforward about our inspection position. Our most recent overall rating from the Care Quality Commission was requires improvement. We accepted the findings rather than disputing them, and we have concentrated on exactly what was criticised: our records, our medicines practice, how we check the quality of the support we provide, and how well prepared our staff are before they begin working with somebody. That work is not finished and we will not claim otherwise. If you are considering a place here for somebody, please visit, ask specifically what has changed since the inspection, and spend time with the people who already live here rather than taking our word for it.

Care provided at Consensus Support Services

Read the full inspection report on the CQC website.

Common questions about Consensus Support Services

Where is Consensus Support Services located?

Consensus Support Services is a residential care home in Shrewsbury, Shropshire, SY5 7JW. You can view its exact location and get directions from the map on this page.

What type of care does Consensus Support Services provide?

Consensus Support Services is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Consensus Support Services's CQC rating?

Consensus Support Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 16 November 2019. You can read the full CQC report from the link on this page.

Does Consensus Support Services offer respite or short-term care?

Yes. Consensus Support Services offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Consensus Support Services

Can Mum or Dad stay here if their dementia gets worse?

No. Consensus Support Services Limited - Shrewsbury is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Consensus Support Services Limited - Shrewsbury is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Consensus Support Services Limited - Shrewsbury offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Consensus Support Services Limited - Shrewsbury supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the West Midlands

Consensus Support Services Limited - Shrewsbury has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Consensus Support Services Limited - Shrewsbury. Actual fees depend on the room, the level of care and how it is funded.

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