Promenade Care Home
Promenade Care Home is a residential care home in Southport, Sefton (PR8 1QY). It holds a CQC rating of Requires Improvement.
About Promenade Care Home
We at Promenade Care Home extend a warm welcome to families exploring residential care in Southport. Nestled within the coastal town of Southport in Sefton, our home offers a comfortable and settled environment for older people who need thoughtful, everyday support in a place that truly feels like home. Our setting in the PR postcode area places us within one of the North West's most cherished seaside communities, where residents can enjoy the gentle pace of life that Southport is known for. The town itself offers a familiar backdrop of tree lined streets, welcoming parks, and the famous promenade, all of which contribute to the reassuring, community focused atmosphere we aim to foster inside our walls. Whether a resident is joining us as their long term home or for a shorter stay, we want every corner of our house to feel calm, safe, and warmly lived in. Our care is centred on older people, with a particular focus on residential and respite support. For families, this means we are here for the long journey and for the shorter chapters too. Long term residential care with us is about far more than meeting daily needs. It is about building genuine relationships, understanding personal routines, honouring life histories, and creating a rhythm of days that feels natural and dignified. Our respite care offers something equally valuable: a trusted place for a loved one to stay whilst family carers take a well earned rest, recover from illness, or simply gain peace of mind knowing their relative is being looked after with kindness. In practice, this means our team takes time to learn what matters to each person. We consider favourite meals, cherished hobbies, preferred morning routines, and the small comforts that make a house feel like home. For sons, daughters, and partners entrusting us with someone they love, we understand that these details matter enormously. Choosing a care home is one of the most significant decisions a family can make, and we take that responsibility seriously. We want to be transparent about our most recent CQC inspection, carried out in August 2023, which resulted in an overall rating of Requires Improvement. Within that inspection, we were rated Good in the Caring and Responsive domains, reflecting the warmth of our team and the way we tailor support around individual needs. The Safe, Effective, and Well led domains were rated Requires Improvement, and we recognise that these areas call for focused attention. We view the inspection findings as a clear roadmap for growth. Improvement is not something we shy away from; it is a commitment we make openly to residents, families, and our community. Work is ongoing to strengthen the areas identified, and we welcome honest conversations with families about the steps being taken. We believe that families deserve openness as well as compassion when weighing up care options. If you are considering Promenade Care Home for a parent, partner, or loved one, we would be glad to speak with you, answer your questions, and arrange a visit so you can see our home for yourself, meet our team, and get a genuine sense of daily life here. Feeling confident and comfortable with your choice matters, and we are here to help you take that next step with clarity and reassurance.
Care provided at Promenade Care Home
- Older person care
- Respite care
- Last CQC inspection: 1 August 2023
Read the full inspection report on the CQC website.
Common questions about Promenade Care Home
Where is Promenade Care Home located?
Promenade Care Home is a residential care home in Southport, Sefton, PR8 1QY. You can view its exact location and get directions from the map on this page.
What type of care does Promenade Care Home provide?
Promenade Care Home is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is Promenade Care Home's CQC rating?
Promenade Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 1 August 2023. You can read the full CQC report from the link on this page.
Does Promenade Care Home offer respite or short-term care?
Yes. Promenade Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Promenade Care Home
Can Mum or Dad stay here if their dementia gets worse?
No. Promenade Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Promenade Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Promenade Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Promenade Care Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North West
Promenade Care Home has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.
- Residential care: £800 to £1,050 per week per person, typical range
Indicative figures for the North West, not a quote from Promenade Care Home. Actual fees depend on the room, the level of care and how it is funded.
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