St Mary's House
St Mary's House is a residential care home in Hampton, Richmond upon Thames (TW12 2RT). It holds a CQC rating of Good.
About St Mary's House
We at St Mary's House are proud to offer a warm and welcoming residential care home in the heart of Hampton, providing specialist older person care and dementia support to families across Richmond upon Thames and the wider London area. Nestled within the leafy TW postcode area of Hampton, our home benefits from the peaceful, community feel that this riverside part of south west London is known for. It is a setting where residents can enjoy the calm of a quieter neighbourhood whilst remaining well connected to family and friends across the capital. Our environment has been carefully considered to feel like a true home, offering comfortable communal spaces where residents can socialise, relax, and take part in daily life at their own pace. Our care is centred on the individual. As a dedicated residential care home, we support older people who need help with the routines of daily living, delivered with dignity, patience, and genuine warmth. For families navigating a diagnosis of dementia, our team offers thoughtful, person centred support designed to bring reassurance and stability. We take time to understand each resident's life story, preferences, and routines, so that familiar comforts remain part of every day. For those living with visual or hearing impairment, we adapt our communication and surroundings to ensure everyone feels included, understood, and confident in their environment. We also welcome guests for respite care, offering short term stays that can provide a valuable break for family carers or a period of recuperation for loved ones after a hospital stay or illness. Whether the need is for a few weeks or a longer commitment, our approach remains the same: attentive, compassionate, and tailored to the individual. Families can take genuine reassurance from our most recent Care Quality Commission inspection in August 2025, where St Mary's House was rated Good overall. Importantly, we also achieved a Good rating across every one of the five key domains: Safe, Effective, Caring, Responsive, and Well led. This consistent recognition reflects the standards we hold ourselves to every single day, from the safety and effectiveness of the care we deliver to the kindness of our team and the leadership that underpins everything we do. Choosing a care home is one of the most important decisions a family can make, and we understand the emotions that come with it. If you are exploring options for a loved one in Hampton, Richmond upon Thames, or the surrounding London area, we warmly invite you to get in touch with St Mary's House. We would be delighted to answer your questions, arrange a visit, and help you feel confident that your family member will be truly cared for here.
Care provided at St Mary's House
- Older person care
- Dementia care
- Sensory impairment support
- Respite care
- Last CQC inspection: 1 August 2025
Read the full inspection report on the CQC website.
Common questions about St Mary's House
Where is St Mary's House located?
St Mary's House is a residential care home in Hampton, Richmond upon Thames, TW12 2RT. You can view its exact location and get directions from the map on this page.
What type of care does St Mary's House provide?
St Mary's House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Sensory impairment support, Respite care. The full list of services is shown on this page.
What is St Mary's House's CQC rating?
St Mary's House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 August 2025. You can read the full CQC report from the link on this page.
Does St Mary's House provide dementia care?
Yes. St Mary's House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does St Mary's House offer respite or short-term care?
Yes. St Mary's House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about St Mary's House
Can Mum or Dad stay here if their dementia gets worse?
Yes. St Mary's House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. St Mary's House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. St Mary's House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. St Mary's House is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
St Mary's House has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
- Dementia care: £1,250 to £1,650 per week per person, typical range
Indicative figures for the London, not a quote from St Mary's House. Actual fees depend on the room, the level of care and how it is funded.
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