Heath Lodge Community Haven

Heath Lodge Community Haven is a residential care home in York, North Yorkshire (YO51 9EW). It holds a CQC rating of Good.
About Heath Lodge Community Haven
Heath Lodge Community Haven is a residential care home near York supporting older people, including those living with dementia, adults with mental health needs, residents with a physical disability and people living with sight or hearing loss. We help with washing and dressing, medication, meals and whatever else has become difficult, and we leave people in charge of the rest. Residents decide when they get up and go to bed, where they spend the day, what they eat and whether they want company or a quiet afternoon on their own. For residents living with dementia we keep the house familiar and the staff consistent, explain what is happening as we go and take time to work out what lies behind a change in mood rather than treating it as a symptom. For residents with mental health needs, a calm household and staff who know a person well enough to notice a change matter more than anything written in a plan, and we work with local services and doctors. Where there is a physical disability the right equipment is in place, and for residents with sight or hearing loss we adapt how we communicate and do not move things without saying so. Meals are cooked here and we ask people what they actually want. Respite stays are available for family carers needing a break. Please ring us if you would like to come and look round.
Care provided at Heath Lodge Community Haven
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Respite care
- Last CQC inspection: 22 October 2020
Read the full inspection report on the CQC website.
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Common questions about Heath Lodge Community Haven
Where is Heath Lodge Community Haven located?
Heath Lodge Community Haven is a residential care home in York, North Yorkshire, YO51 9EW. You can view its exact location and get directions from the map on this page.
What type of care does Heath Lodge Community Haven provide?
Heath Lodge Community Haven is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.
What is Heath Lodge Community Haven's CQC rating?
Heath Lodge Community Haven is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 October 2020. You can read the full CQC report from the link on this page.
Does Heath Lodge Community Haven provide dementia care?
Yes. Heath Lodge Community Haven supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Heath Lodge Community Haven offer respite or short-term care?
Yes. Heath Lodge Community Haven offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Heath Lodge Community Haven
Can Mum or Dad stay here if their dementia gets worse?
Yes. Heath Lodge Community Haven is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Heath Lodge Community Haven is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Heath Lodge Community Haven offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Heath Lodge Community Haven is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the Yorkshire & Humberside
Heath Lodge Community Haven has not published its fees yet. These are typical weekly fees for the Yorkshire & Humberside, so you know roughly what to expect before you call.
- Residential care: £800 to £1,050 per week per person, typical range
- Dementia care: £900 to £1,150 per week per person, typical range
Indicative figures for the Yorkshire & Humberside, not a quote from Heath Lodge Community Haven. Actual fees depend on the room, the level of care and how it is funded.
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