Norwood House

Logo of Norwood House, a care home in Scunthorpe, North Lincolnshire, offering older person care, dementia care, physical disability support and sensory impairment support.

Norwood House is a residential care home in Scunthorpe, North Lincolnshire (DN15 8SU). It holds a CQC rating of Requires Improvement.

About Norwood House

Norwood House is a residential care home in Scunthorpe, North Lincolnshire. The people living here include older people, many of them living with dementia, along with younger adults, people with a physical disability and people with sight or hearing loss. Respite stays are available. What we aim to offer is a settled, familiar place where people keep their own routines and their own things around them. We ask about preferences in detail, because how somebody likes their morning to go is not a small matter when it shapes the rest of their day. For residents living with dementia, steadiness is what helps most, so we keep routines consistent and staff familiar and we take the time to understand what somebody is telling us when the words have become difficult. We should be straightforward with you about where we stand. Our most recent overall judgement from the Care Quality Commission was that we require improvement. We accepted the findings rather than arguing with them, we have a plan of work in place and we are progressing it alongside colleagues in health and the local authority. Families deserve to hear that from us directly rather than discovering it later. If you are considering Norwood House for someone you love, please come and visit. Look round properly, speak to our staff and residents, and ask us exactly what the concerns were and what we have changed since. We will answer plainly rather than steering you towards a brochure.

Care provided at Norwood House

Read the full inspection report on the CQC website.

Common questions about Norwood House

Where is Norwood House located?

Norwood House is a residential care home in Scunthorpe, North Lincolnshire, DN15 8SU. You can view its exact location and get directions from the map on this page.

What type of care does Norwood House provide?

Norwood House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Norwood House's CQC rating?

Norwood House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 7 December 2019. You can read the full CQC report from the link on this page.

Does Norwood House provide dementia care?

Yes. Norwood House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Norwood House offer respite or short-term care?

Yes. Norwood House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Norwood House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Norwood House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Norwood House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Norwood House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Norwood House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the Yorkshire & Humberside

Norwood House has not published its fees yet. These are typical weekly fees for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from Norwood House. Actual fees depend on the room, the level of care and how it is funded.

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