The Willows

The Willows is a residential care home in Barton Upon Humber, North Lincolnshire (DN18 5HR). It holds a CQC rating of Requires Improvement.

About The Willows

The Willows is a residential care home in Barton upon Humber, North Lincolnshire. We support older people who need help through the day, including those living with dementia, and adults with a learning disability. Respite stays are available as well as permanent places. We will put our rating near the top rather than let you find it and wonder why we said nothing. The Care Quality Commission last rated us requires improvement overall. We accept the finding instead of arguing with it. An inspection records what was there on the day, and the work of putting it right belongs to us. There is an action plan, the people who commission care from us know where we have reached with it, and any family considering us is welcome to go through the detail with the manager rather than being handed a reassuring sentence. The daily work of the home carries on. Washing and dressing, medicines on time, meals that are hot and worth eating, and help to move about safely. For residents with dementia we keep routines steady and the surroundings familiar. Where somebody has a learning disability we write support plans in language the person can read and we do not organise the house as though everybody here were the same. Come and look, ask the uncomfortable questions, and speak to families who are already here.

Care provided at The Willows

Read the full inspection report on the CQC website.

Common questions about The Willows

Where is The Willows located?

The Willows is a residential care home in Barton Upon Humber, North Lincolnshire, DN18 5HR. You can view its exact location and get directions from the map on this page.

What type of care does The Willows provide?

The Willows is registered to provide residential personal care, with support that includes Older person care, Dementia care, Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is The Willows's CQC rating?

The Willows is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 14 May 2019. You can read the full CQC report from the link on this page.

Does The Willows provide dementia care?

Yes. The Willows supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Willows offer respite or short-term care?

Yes. The Willows offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Willows

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Willows is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. The Willows is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. The Willows offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. The Willows is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the Yorkshire & Humberside

The Willows has not published its fees yet. These are typical weekly fees for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from The Willows. Actual fees depend on the room, the level of care and how it is funded.

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