Feltwell Lodge

Feltwell Lodge is a residential care home in Thetford, Norfolk (IP26 4DR). It holds a CQC rating of Requires Improvement.

About Feltwell Lodge

We are Feltwell Lodge, a residential care home near Thetford caring for older people, including many who are living with dementia. We have tried to keep the feel of a house rather than an institution. People bring their own furniture and pictures, come down when they wake rather than when a rota says so, and spend their days as they please. Some like the sitting room and the conversation that goes with it, others prefer their own room with the radio on, and neither choice needs explaining. Dementia care takes patience and it takes knowing the person. We spend time learning about the work somebody did, the family they raised, the music they grew up with and the routines that settle them. We do not argue about what year it is or where a person believes they are going. We meet people where they are and find something good to do together. The staff here know residents properly, which is how you notice that somebody is quieter than usual or eating less before it becomes serious. We keep families informed and would far rather ring early about a small worry. Visitors are welcome whenever suits them. We work with GPs, district nurses and social workers, and we offer respite stays as well as permanent places. Please get in touch if you would like to come and see the home.

Care provided at Feltwell Lodge

Read the full inspection report on the CQC website.

Common questions about Feltwell Lodge

Where is Feltwell Lodge located?

Feltwell Lodge is a residential care home in Thetford, Norfolk, IP26 4DR. You can view its exact location and get directions from the map on this page.

What type of care does Feltwell Lodge provide?

Feltwell Lodge is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Feltwell Lodge's CQC rating?

Feltwell Lodge is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 14 January 2023. You can read the full CQC report from the link on this page.

Does Feltwell Lodge provide dementia care?

Yes. Feltwell Lodge supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Feltwell Lodge offer respite or short-term care?

Yes. Feltwell Lodge offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Feltwell Lodge

Can Mum or Dad stay here if their dementia gets worse?

Yes. Feltwell Lodge is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Feltwell Lodge is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Feltwell Lodge offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Feltwell Lodge is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Feltwell Lodge has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Feltwell Lodge. Actual fees depend on the room, the level of care and how it is funded.

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