Redgate House Residential Home

Logo of Redgate House Residential Home, a care home in Thetford, Norfolk, offering older person care, dementia care and younger adults care.

Redgate House Residential Home is a residential care home in Thetford, Norfolk (IP24 2EZ). It holds a CQC rating of Good.

About Redgate House Residential Home

Redgate House Residential Home is a care home in Thetford in Norfolk. We provide residential care for older people and younger adults, including people living with dementia, and we offer respite stays. We think a care home should feel like a house that people live in, so we try to keep the atmosphere ordinary. Visitors come at the times that suit them. There is usually something going on in the lounge and nobody has to join it. Staff sit down and talk properly rather than passing through on the way to a task. People here choose when they get up, what they wear, what they eat and whether they want company or their own space. Dementia care depends on patience and a recognisable day. We avoid springing things on people, we keep routines familiar, and when somebody is distressed we look for the cause instead of simply trying to settle them. Relatives very often know exactly what helps, and we would far rather be told at the start than work it out over months. The practical things get proper attention as well: food people actually want, medication managed carefully, quick response when somebody is unwell, and honest conversations with families when circumstances shift. Thetford and the surrounding area keep the community coming through our door, and we encourage that. At our most recent inspection the Care Quality Commission rated us good overall, and we keep asking residents and families what needs our attention.

Care provided at Redgate House Residential Home

Read the full inspection report on the CQC website.

Common questions about Redgate House Residential Home

Where is Redgate House Residential Home located?

Redgate House Residential Home is a residential care home in Thetford, Norfolk, IP24 2EZ. You can view its exact location and get directions from the map on this page.

What type of care does Redgate House Residential Home provide?

Redgate House Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Redgate House Residential Home's CQC rating?

Redgate House Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 September 2019. You can read the full CQC report from the link on this page.

Does Redgate House Residential Home provide dementia care?

Yes. Redgate House Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Redgate House Residential Home offer respite or short-term care?

Yes. Redgate House Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Redgate House Residential Home

Can Mum or Dad stay here if their dementia gets worse?

Yes. Redgate House Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Redgate House Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Redgate House Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Redgate House Residential Home supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Redgate House Residential Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Redgate House Residential Home. Actual fees depend on the room, the level of care and how it is funded.

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