Iceni House

Iceni House is a residential care home in Swaffham, Norfolk (PE37 7HJ). It holds a CQC rating of Requires Improvement.

About Iceni House

Iceni House is a residential care home in Swaffham. We provide care for older people and younger adults, including people living with dementia and people managing mental health conditions. Respite stays are available. We would rather be straightforward with you. Our most recent overall rating from the Care Quality Commission is requires improvement. We accepted the findings, we have been working through them, and anybody considering the home should ask us directly what has changed and what is still to be put right. We would think less of a family that did not ask. What we are trying to offer is not complicated, though it is hard to do consistently. A comfortable house where people are looked after properly, treated as adults and left in charge of their own days as far as they are able. That begins with asking how somebody has always lived and then actually working that way rather than fitting people to a routine that suits the rota. Dementia care here depends on familiarity. We keep staffing as steady as we can, we do not hurry anybody, and we take the trouble to learn what reassures a particular person. Supporting mental health needs means patience, consistency and working alongside community teams and GPs. Visitors are welcome through the day and are kept properly informed. Please come and look round, speak to residents and relatives, and judge the place for yourself.

Care provided at Iceni House

Read the full inspection report on the CQC website.

Common questions about Iceni House

Where is Iceni House located?

Iceni House is a residential care home in Swaffham, Norfolk, PE37 7HJ. You can view its exact location and get directions from the map on this page.

What type of care does Iceni House provide?

Iceni House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Iceni House's CQC rating?

Iceni House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 3 November 2022. You can read the full CQC report from the link on this page.

Does Iceni House provide dementia care?

Yes. Iceni House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Iceni House offer respite or short-term care?

Yes. Iceni House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Iceni House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Iceni House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Iceni House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Iceni House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Iceni House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Iceni House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Iceni House. Actual fees depend on the room, the level of care and how it is funded.

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