Victoria Hall

Victoria Hall is a residential care home in King's Lynn, Norfolk (PE33 0DF). It holds a CQC rating of Good.

About Victoria Hall

Victoria Hall is a residential care home in King's Lynn, Norfolk, and we provide a home for older people who need support with daily living, and for younger adults who need a supportive household. Respite stays are available as well. The first fortnight after a move matters a great deal, and we give it real thought. Before somebody arrives we want to know what time they wake, how they take their tea, what they cannot abide and who they want to be able to ring. Those details are what begin turning a strange room into their room. We help with personal care, dressing, medication and mobility, and we do only as much as somebody needs. Where a resident can still manage something themselves, they keep it, and we are in no hurry to take things over. Dementia care is a large part of our work, and we treat it as caring for a person rather than managing a condition. We keep the day's rhythm steady and the surroundings familiar, give people time instead of finishing their sentences for them, and ask families about earlier life, because that knowledge is what makes sense of a mood or a repeated question. We would far rather hear about a small problem early than a large one later, so families who tell us when something is not right are doing us a favour. Our most recent overall rating from the Care Quality Commission is good. Come and see us on an ordinary afternoon and ask us anything you like.

Care provided at Victoria Hall

Read the full inspection report on the CQC website.

Common questions about Victoria Hall

Where is Victoria Hall located?

Victoria Hall is a residential care home in King's Lynn, Norfolk, PE33 0DF. You can view its exact location and get directions from the map on this page.

What type of care does Victoria Hall provide?

Victoria Hall is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Victoria Hall's CQC rating?

Victoria Hall is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 November 2021. You can read the full CQC report from the link on this page.

Does Victoria Hall provide dementia care?

Yes. Victoria Hall supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Victoria Hall offer respite or short-term care?

Yes. Victoria Hall offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Victoria Hall

Can Mum or Dad stay here if their dementia gets worse?

Yes. Victoria Hall is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Victoria Hall is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Victoria Hall offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Victoria Hall supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Victoria Hall has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Victoria Hall. Actual fees depend on the room, the level of care and how it is funded.

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