Mandalay

Mandalay is a residential care home in King's Lynn, Norfolk (PE33 9HP). It holds a CQC rating of Requires Improvement.

About Mandalay

Mandalay is a residential care home in King's Lynn. Those living here include older people, adults with learning disabilities and autistic adults, people managing mental health conditions and people with physical disabilities. We support younger adults too, and respite stays are part of what we do. A household this mixed means one routine will not fit everybody, so we work out individually what a good day looks like for each person, and we accept the answer when it is to be left alone. Where somebody can do a thing themselves we support them to keep at it even when stepping in would be quicker. Our most recent overall rating from the Care Quality Commission is requires improvement. We are not going to leave that out and hope it goes unnoticed. We accept the findings, we are working through them, and we will not pretend in a paragraph that everything is resolved. If you are considering this home for somebody, please come unannounced, spend time with the people who live here, talk to relatives away from staff, and press us on what has changed and what is still outstanding.

Care provided at Mandalay

Read the full inspection report on the CQC website.

Common questions about Mandalay

Where is Mandalay located?

Mandalay is a residential care home in King's Lynn, Norfolk, PE33 9HP. You can view its exact location and get directions from the map on this page.

What type of care does Mandalay provide?

Mandalay is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Mandalay's CQC rating?

Mandalay is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 15 September 2022. You can read the full CQC report from the link on this page.

Does Mandalay offer respite or short-term care?

Yes. Mandalay offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Mandalay

Can Mum or Dad stay here if their dementia gets worse?

No. Mandalay is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Mandalay is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Mandalay offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Mandalay supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Mandalay has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Mandalay. Actual fees depend on the room, the level of care and how it is funded.

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