Hill House

Hill House is a residential care home in Diss, Norfolk (IP21 4QT). It holds a CQC rating of Good.

About Hill House

Hill House is a residential care home in Diss, Norfolk, for adults with a learning disability and autistic adults. We are a house rather than an institution, and being small is the point. Staff get to know the people they support properly, which is worth more than any written plan, and the household runs around the people living in it instead of around a rota. People have their own rooms and their own belongings, a real say in what gets cooked and what happens at the weekend, and they decide who comes to visit. Support is agreed with each person. Some need help with personal care and health needs. Others mainly want somebody alongside them so that a demanding world becomes manageable, and support to do things for themselves rather than have them done. We expect people to take on more over time rather than settle into being looked after. For autistic residents especially, predictability does most of the work. Routines that hold, clear information, honest notice before anything changes and genuine choice prevent far more distress than any reaction after the event. Diss and the countryside around it are part of ordinary life here, not an outing. Respite stays are available. Our most recent overall rating from the Care Quality Commission is good. Please contact us to arrange a visit.

Care provided at Hill House

Read the full inspection report on the CQC website.

Common questions about Hill House

Where is Hill House located?

Hill House is a residential care home in Diss, Norfolk, IP21 4QT. You can view its exact location and get directions from the map on this page.

What type of care does Hill House provide?

Hill House is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is Hill House's CQC rating?

Hill House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 30 January 2019. You can read the full CQC report from the link on this page.

Does Hill House offer respite or short-term care?

Yes. Hill House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Hill House

Can Mum or Dad stay here if their dementia gets worse?

No. Hill House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Hill House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Hill House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Hill House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Hill House. Actual fees depend on the room, the level of care and how it is funded.

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