Oaklands

Logo of Oaklands, a nursing home in Diss, Norfolk, offering older person care, dementia care and mental health care.

Oaklands is a nursing home in Diss, Norfolk (IP21 4EE). It holds a CQC rating of Good.

About Oaklands

Oaklands is a care home in Diss, Norfolk, providing both residential and nursing care. We are home to older people, including many living with dementia, and we support people managing mental health conditions. We also offer respite stays. Offering residential and nursing care under one roof means somebody whose health needs grow does not have to move again. That is the main practical reason families choose a place like this, and it is worth saying plainly rather than dressing up. Being moved is hard on anybody, and hardest on somebody living with dementia, for whom familiar faces and familiar surroundings are doing genuine work. The rest of what we do is the ordinary business of a household. Food people want to eat. Help arriving without a long wait. Laundry that comes back. Privacy when it is wanted and company when it is not. Being spoken to as somebody with a working life and a family rather than as a list of needs. For residents living with dementia we protect routine, keep the surroundings familiar, and ask relatives for the history that lets us understand what somebody means rather than only what they have said. Our overall rating from the Care Quality Commission is good. Relatives are welcome to arrive unannounced, because that is the visit that actually tells you what a place is like.

Care provided at Oaklands

Read the full inspection report on the CQC website.

Common questions about Oaklands

Where is Oaklands located?

Oaklands is a nursing home in Diss, Norfolk, IP21 4EE. You can view its exact location and get directions from the map on this page.

What type of care does Oaklands provide?

Oaklands is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Respite care. The full list of services is shown on this page.

What is Oaklands's CQC rating?

Oaklands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 March 2021. You can read the full CQC report from the link on this page.

Does Oaklands provide dementia care?

Yes. Oaklands supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Oaklands offer respite or short-term care?

Yes. Oaklands offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Oaklands

Can Mum or Dad stay here if their dementia gets worse?

Yes. Oaklands is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

Yes. Yes. Oaklands is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Yes. Yes. Oaklands offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Oaklands is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Oaklands has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Oaklands. Actual fees depend on the room, the level of care and how it is funded.

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