Waterloo House

Waterloo House is a residential care home in Market Rasen, Lincolnshire (LN8 3EX). It holds a CQC rating of Requires Improvement.

About Waterloo House

Waterloo House is a residential care home in Market Rasen, caring for older people who can no longer manage safely on their own, and supporting people managing mental health conditions and younger adults. We aim for the feel of a household rather than an institution, with people keeping their own routines, their own belongings and a genuine say in how their day goes. We support people living with dementia, and that work depends on continuity above all. Knowing what somebody's day used to look like and keeping as much of it as we can matters more than any amount of written planning. Respite stays are available too, for people who need care for a short period and for family carers who need a break. Our most recent overall rating from the Care Quality Commission was requires improvement. We would rather say that plainly than talk around it. We have worked through the findings and our attention has gone to the things that shape daily life here rather than to paperwork alone. If you are considering Waterloo House, please come and visit, talk to the staff and ask us directly what we have changed and how we know it is working.

Care provided at Waterloo House

Read the full inspection report on the CQC website.

Local care news in Lincolnshire

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Common questions about Waterloo House

Where is Waterloo House located?

Waterloo House is a residential care home in Market Rasen, Lincolnshire, LN8 3EX. You can view its exact location and get directions from the map on this page.

What type of care does Waterloo House provide?

Waterloo House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Waterloo House's CQC rating?

Waterloo House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 29 November 2022. You can read the full CQC report from the link on this page.

Does Waterloo House provide dementia care?

Yes. Waterloo House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Waterloo House offer respite or short-term care?

Yes. Waterloo House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Waterloo House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Waterloo House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Waterloo House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Waterloo House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Waterloo House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East Midlands

Waterloo House has not published its fees yet. These are typical weekly fees for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Waterloo House. Actual fees depend on the room, the level of care and how it is funded.

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