Alexandra House

Alexandra House is a residential care home in Leicester, Leicestershire (LE9 3AW). It holds a CQC rating of Requires Improvement.

About Alexandra House

Alexandra House is a residential care home in Leicester. We are a permanent home to older people, and we also offer respite stays for those needing care for a short period or whose family carer needs a break. The people who live here need a wide range of help. Many need support with personal care, mobility, medication and meals. A number are living with dementia, and for them we keep the day familiar, keep the same staff around and work at their pace rather than ours. We support people living with mental ill health, working alongside community mental health colleagues, people with physical disabilities, where equipment and access decide how much somebody can do for themselves, and people living with sight or hearing loss. We want to be honest with you about where we stand. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather set that out plainly than have you come across it elsewhere. We understand what the inspectors raised with us, we are working through it, and we will discuss any part of it with families, professionals and the people who live here. What we are working towards is a house that feels like a home, with food cooked here, tastes and religious requirements asked about rather than assumed, and visitors welcome without appointment. Please come and see us.

Care provided at Alexandra House

Read the full inspection report on the CQC website.

Common questions about Alexandra House

Where is Alexandra House located?

Alexandra House is a residential care home in Leicester, Leicestershire, LE9 3AW. You can view its exact location and get directions from the map on this page.

What type of care does Alexandra House provide?

Alexandra House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is Alexandra House's CQC rating?

Alexandra House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 3 April 2019. You can read the full CQC report from the link on this page.

Does Alexandra House provide dementia care?

Yes. Alexandra House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Alexandra House offer respite or short-term care?

Yes. Alexandra House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Alexandra House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Alexandra House - Leicester is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Alexandra House - Leicester is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Alexandra House - Leicester offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Alexandra House - Leicester is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East Midlands

Alexandra House - Leicester has not published its fees yet. These are typical weekly fees for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Alexandra House - Leicester. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More care homes in Leicester

Browse all care homes in Leicester.