Lavenders
Lavenders is a residential care home in West Malling, Kent (ME19 6HP). It holds a CQC rating of Good.
About Lavenders
Lavenders is a residential care home in West Malling, Kent. We are home to older people, both for the long term and for shorter respite stays when a family carer needs a rest. What matters here is straightforward: eat well, be warm, be helped quickly, and keep control of your own day. We would rather be judged on those. Our staff know people's working lives, their families and their peculiarities, and that knowledge is why they notice quickly when somebody is not right. Respite guests are properly welcomed rather than merely accommodated. We ask beforehand how the person likes things done, because a short stay gives us no time to learn it gradually. People here are addressed as they wish to be addressed. First names are not automatic, and nobody is called love or dear unless they like it. We keep an eye on weight, appetite and mood, because those are usually the first signs that something has changed for somebody. Visitors are welcome at any reasonable hour, and grandchildren and dogs are part of that. A home that is awkward about visitors gradually becomes isolating. The Care Quality Commission rates us good overall. Families are welcome to arrive unannounced.
Care provided at Lavenders
- Older person care
- Respite care
- Last CQC inspection: 24 January 2019
Read the full inspection report on the CQC website.
How Lavenders compares in Tonbridge and Malling
Measured against the 12 care homes for older people registered in Tonbridge and Malling. The dark dot is this home.
- Size
- 59 places. Smaller than 8 of the 12 homes. The local average is 69 places.
- CQC rating
- Good. 9 of the 12 homes (75%) are rated Good or Outstanding. Across Kent the figure is 68%.
- Latest report
- 24 January 2019. 8 of the 12 homes have published a newer inspection report since.
- Registered
- July 2024. One of the newer homes in the area. Only 2 of the 12 have registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 10 of the 11 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Tonbridge and Malling.
The local picture: Tonbridge and Malling
What the numbers say about care for older people in Tonbridge and Malling, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 14,300. Rising to 16,100 by 2035, up 13%
- People aged 85 and over: 3,800. Rising to 5,600 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 1,800. Rising to 2,300 by 2035, up 24%
- Dementia diagnosis rate: 48%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 58. Kent average is 77.
- Care homes, last 12 months: 1 opened, 1 closed
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Lavenders
Facts from public registers, and what is close by.
- Registered with CQC
- 3 July 2024, so 2 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 7 May 2025.
- Run by
- Eleanor Nursing and Social Care Limited, which runs 20 adult social care services in England. 13 of the 18 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Lavenders
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Maidstone Hospital, Maidstone, 3.3 miles away
It is about 3.3 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- West Malling Group Practice, 1.3 miles away
- Thornhills Medical Practice, 1.4 miles away
- Wateringbury Surgery, 2.5 miles away
Nearest dentists
- Southcot Dentalcare, 1.3 miles away (NHS.uk details)
- Kings Hill Dental, 1.4 miles away (NHS.uk details)
- Larkfield Health Centre, 1.4 miles away (NHS.uk details)
Nearest pharmacies
- Boots, 0.3 miles away
- Kings Hill Pharmacy, 1.3 miles away
- Paydens Pharmacy, 1.4 miles away
Nearest railway stations
- West Malling Station, 0.3 miles away
- East Malling Station, 1.2 miles away
- New Hythe Station, 2.4 miles away
Around Lavenders
- H: Lavenders
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Lavenders
Where is Lavenders located?
Lavenders is a residential care home in West Malling, Kent, ME19 6HP. You can view its exact location and get directions from the map on this page.
What type of care does Lavenders provide?
Lavenders is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is Lavenders's CQC rating?
Lavenders is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 January 2019. You can read the full CQC report from the link on this page.
Does Lavenders offer respite or short-term care?
Yes. Lavenders offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Lavenders
Can Mum or Dad stay here if their dementia gets worse?
No. Lavenders is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Lavenders is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Lavenders offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Lavenders is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Lavenders has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Lavenders. Actual fees depend on the room, the level of care and how it is funded.
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