Garland House
Garland House is a residential care home in Tunbridge Wells, Kent (TN4 0NR). It holds a CQC rating of Requires Improvement.
About Garland House
Garland House is a residential care home in Tunbridge Wells providing care for older people and for younger adults who need support with everyday living, along with shorter respite stays. We should be straightforward about our most recent overall rating from the Care Quality Commission, which is requires improvement. We would rather raise it ourselves than have you come across it elsewhere. We know which areas were identified and there is a programme of work in hand, with changes already made to staff supervision and training, to how care is recorded, and to how people and their families are involved in decisions. Please ask us about it directly when you visit, and we will show you where we have got to. The daily work of the home continues as it should: careful help with washing and dressing, meals cooked here, attention to nutrition and mobility, safe management of medication, and time spent with people rather than only on tasks. Family are welcome whenever they want to come. Please visit and ask us whatever you need to ask.
Care provided at Garland House
- Older person care
- Younger adults care
- Respite care
- Last CQC inspection: 20 February 2020
Read the full inspection report on the CQC website.
Common questions about Garland House
Where is Garland House located?
Garland House is a residential care home in Tunbridge Wells, Kent, TN4 0NR. You can view its exact location and get directions from the map on this page.
What type of care does Garland House provide?
Garland House is registered to provide residential personal care, with support that includes Older person care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Garland House's CQC rating?
Garland House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 20 February 2020. You can read the full CQC report from the link on this page.
Does Garland House offer respite or short-term care?
Yes. Garland House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Garland House
Can Mum or Dad stay here if their dementia gets worse?
No. Garland House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Garland House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Garland House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Garland House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Garland House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Garland House. Actual fees depend on the room, the level of care and how it is funded.
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