Moordean
Moordean is a residential care home in Sheerness, Kent (ME12 3QP). It holds a CQC rating of Outstanding.
About Moordean
Moordean is a residential care home in Sheerness, Kent, supporting adults with learning disabilities and autistic adults. Most of those living here are younger adults, and we also offer respite stays. We treat this as somebody's home rather than a placement. People arrange their own rooms, share properly in the shopping and the meals, and have a hand in how the household runs. Where somebody can do a thing themselves, our job is to make that possible rather than to do it faster for them. Where a person wants a job, a course or a club, we treat that as the purpose of the support rather than an addition to it. It is usually what makes the rest of the week worth arranging, and being in a small town helps, because people get known locally on their own terms. We are careful with routine and we explain changes early, since for several people here that is what makes a day workable. Our overall rating from the Care Quality Commission is outstanding. We are pleased with it and conscious that it describes a period rather than a fixed quality. What keeps it true is asking people here what would make this better, and then acting.
Care provided at Moordean
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 13 December 2017
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Moordean. Report published 13 December 2017.
- 17 August 2017
- 6 places, 6 people were using the service at the time
Safe
Inspectors found that staff clearly understood their roles in minimising risk. Risk assessments were reviewed regularly to check that the level of risk was still right for each person. Inspectors also found that individual behaviour strategies consistently reduced the instances, severity and intensity of harm or potential harm.
Effective
Inspectors found that staff received specialised training based on each person's conditions. Each person had access to a mentor, a member of staff with enhanced training in Positive Behavioural Therapies. Staff made prompt referrals and helped people get medical care through GPs.
Caring
Inspectors found that staff saw themselves as enablers who promoted people's rights and participation. Positive behaviour approaches supported social inclusion and helped people keep in contact with family members. Providers and staff worked with families to overcome challenges in keeping that contact.
Responsive
CQC rated this area Outstanding. Inspectors found that people's lives were based on person centred circles of support, and that people were protected from institutionalisation. When people reacted negatively to an activity, staff adapted their approach instead of excluding them. Key family members were involved in planning positive behavioural therapies.
Well-led
CQC rated this area Outstanding. Inspectors found that the providers visited the service every week, chaired clinical meetings and oversaw the planning and daily running of the service. They shared their vision and values with staff. Inspectors described the providers as innovative and creative, and said they took part in research and collected behaviour data to improve outcomes for people.
Since the last inspection
This is the earliest rated inspection report we hold for this service, so there is no earlier rating to compare with.
- 13 December 2017: Routine inspection, rated Outstanding. This inspection gave the current rating.
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Moordean compares in Swale
Measured against the 44 care homes registered in Swale. The dark dot is this home.
- Size
- 6 places. Smaller than 27 of the 44 homes. The local average is 23 places.
- CQC rating
- Outstanding. 34 of the 44 homes (77%) are rated Good or Outstanding. Across Kent the figure is 73%.
- Latest report
- 13 December 2017. 40 of the 44 homes have published a newer inspection report since.
- Registered
- September 2016. 18 of the 44 homes registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 31 of the 35 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Swale.
The local picture: Swale
What the numbers say about care for older people in Swale, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 15,500. Rising to 17,400 by 2035, up 12%
- People aged 85 and over: 3,700. Rising to 5,600 by 2035, up 51%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 24%
- Dementia diagnosis rate: 57%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 58. Kent average is 77.
- Care homes, last 12 months: 0 opened, 0 closed
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Moordean
Facts from public registers, and what is close by.
- Registered with CQC
- 5 September 2016, so 10 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 6 July 2016.
- Run by
- Insight Specialist Behavioural Service Ltd, which runs 8 adult social care services in England. All 7 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Moordean
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Southend University Hospital, Southend-on-Sea, 10.8 miles away
It is about 10.8 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Sheerness-on-Sea Station, 3.1 miles away
- Queenborough Station, 3.3 miles away
- Swale Station, 4.1 miles away
Around Moordean
- H: Moordean
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Moordean
Where is Moordean located?
Moordean is a residential care home in Sheerness, Kent, ME12 3QP. You can view its exact location and get directions from the map on this page.
What type of care does Moordean provide?
Moordean is registered to provide residential personal care, with support that includes Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Moordean's CQC rating?
Moordean is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 13 December 2017. You can read the full CQC report from the link on this page.
Does Moordean offer respite or short-term care?
Yes. Moordean offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Moordean
Can Mum or Dad stay here if their dementia gets worse?
No. Moordean is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Moordean is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Moordean offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Moordean supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Moordean has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Moordean. Actual fees depend on the room, the level of care and how it is funded.
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