23 Oak Avenue
23 Oak Avenue is a residential care home in Isle of Sheppey, Kent (ME12 3QT). It holds a CQC rating of Good.
About 23 Oak Avenue
We are 23 Oak Avenue, a small residential care home on the Isle of Sheppey. We support adults with learning disabilities and autistic adults, including younger adults, and we also offer respite stays. Being a small house is deliberate. It means the people who live here are not managing a constant stream of unfamiliar staff, that routines can be genuinely individual rather than set by the demands of a large rota, and that we usually know without being told when somebody is having a difficult day. We start from what each person wants their week to look like and work back to the support that makes it possible. That might take in college or work, a regular swim, cooking their own meals, seeing family, or getting out around the island. Where somebody finds noise or change hard, we keep to a predictable rhythm and prepare properly for anything out of the ordinary. This is their home, so decisions about food, decoration and how time is spent belong to the people living in it. We also talk risks through with the person and with those who know them well, because being overprotective is easier for us and worse for them. Our most recent overall rating from the Care Quality Commission is good. We are used to detailed questions from families and commissioners and we welcome them. Please contact us if you would like to visit.
Care provided at 23 Oak Avenue
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 7 September 2026
Read the full inspection report on the CQC website.
How 23 Oak Avenue compares in Swale
Measured against the 44 care homes registered in Swale. The dark dot is this home.
- Size
- 3 places. Smaller than 38 of the 44 homes. The local average is 23 places.
- CQC rating
- Good. 34 of the 44 homes (77%) are rated Good or Outstanding. Across Kent the figure is 73%.
- Latest report
- 7 September 2026. The most recent report in the area. None of the other homes has published a newer one.
- Registered
- September 2016. 18 of the 44 homes registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 31 of the 35 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Swale.
The local picture: Swale
What the numbers say about care for older people in Swale, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 15,500. Rising to 17,400 by 2035, up 12%
- People aged 85 and over: 3,700. Rising to 5,600 by 2035, up 51%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 24%
- Dementia diagnosis rate: 57%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 58. Kent average is 77.
- Care homes, last 12 months: 0 opened, 0 closed
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about 23 Oak Avenue
Facts from public registers, and what is close by.
- Registered with CQC
- 5 September 2016, so 10 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 6 July 2016.
- Run by
- Insight Specialist Behavioural Service Ltd, which runs 8 adult social care services in England. All 7 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near 23 Oak Avenue
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Southend University Hospital, Southend-on-Sea, 10.9 miles away
It is about 10.9 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Sheerness Health Centre, 2.8 miles away
- Vel Surgery, 2.8 miles away
- St Georges Medical Centre, 2.9 miles away
Nearest dentists
- Hillton Dentistry Minster, 1.2 miles away (NHS.uk details)
- The Broadway (Dental Surgery), 1.5 miles away (NHS.uk details)
- 87a High Street [dental Practice], 1.6 miles away (NHS.uk details)
Nearest pharmacies
- Minster Pharmacy, 1.3 miles away
- Pharmachem Limited, 1.5 miles away
- Paydens Pharmacy, 2.8 miles away
Nearest railway stations
- Sheerness-on-Sea Station, 3.2 miles away
- Queenborough Station, 3.3 miles away
- Swale Station, 4 miles away
Around 23 Oak Avenue
- H: 23 Oak Avenue
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about 23 Oak Avenue
Where is 23 Oak Avenue located?
23 Oak Avenue is a residential care home in Isle of Sheppey, Kent, ME12 3QT. You can view its exact location and get directions from the map on this page.
What type of care does 23 Oak Avenue provide?
23 Oak Avenue is registered to provide residential personal care, with support that includes Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is 23 Oak Avenue's CQC rating?
23 Oak Avenue is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 September 2026. You can read the full CQC report from the link on this page.
Does 23 Oak Avenue offer respite or short-term care?
Yes. 23 Oak Avenue offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about 23 Oak Avenue
Can Mum or Dad stay here if their dementia gets worse?
No. 23 Oak Avenue is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. 23 Oak Avenue is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. 23 Oak Avenue offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. 23 Oak Avenue supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
23 Oak Avenue has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from 23 Oak Avenue. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Isle of Sheppey
- The Island Residential Home — CQC Good