The Hailey Residential Care Home
The Hailey Residential Care Home is a residential care home in Herne Bay, Kent (CT6 6AU). It holds a CQC rating of Requires Improvement.
About The Hailey Residential Care Home
The Hailey Residential Care Home is in Herne Bay, Kent. We support older people who need help with daily life, adults with mental health needs and younger adults, and we offer respite stays for people who need residential care for a short period. You will want to know about our last inspection, so here it is. The Care Quality Commission rated us requires improvement overall. We did not dispute the findings. The work since has focused on what residents actually feel day to day, which is safe and accurate medication practice, consistent staffing so that people are supported by a team that knows them, and making sure a concern raised by a resident or a relative reaches a manager and gets a proper answer. Beyond that, the home runs around the people in it. Residents choose when to get up, what to eat and how they spend their time, and rooms are furnished with their own belongings. Where somebody has mental health needs, we agree in advance what a difficult patch looks like for them and what they want us to do about it, so decisions are not improvised at the worst moment. Health needs are managed with local GPs and community teams, and we contact families early when something changes. Please come and visit, ask about the inspection directly and judge the home as it is now.
Care provided at The Hailey Residential Care Home
- Older person care
- Mental health care
- Younger adults care
- Respite care
- Last CQC inspection: 4 December 2018
Read the full inspection report on the CQC website.
Common questions about The Hailey Residential Care Home
Where is The Hailey Residential Care Home located?
The Hailey Residential Care Home is a residential care home in Herne Bay, Kent, CT6 6AU. You can view its exact location and get directions from the map on this page.
What type of care does The Hailey Residential Care Home provide?
The Hailey Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.
What is The Hailey Residential Care Home's CQC rating?
The Hailey Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 4 December 2018. You can read the full CQC report from the link on this page.
Does The Hailey Residential Care Home offer respite or short-term care?
Yes. The Hailey Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Hailey Residential Care Home
Can Mum or Dad stay here if their dementia gets worse?
No. The Hailey Residential Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. The Hailey Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Hailey Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. The Hailey Residential Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
The Hailey Residential Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from The Hailey Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.
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