St Heliers Care Home
St Heliers Care Home is a residential care home in Folkestone, Kent (CT20 2EF). It holds a CQC rating of Good.
About St Heliers Care Home
We at St Heliers Care Home are proud to offer compassionate residential care in the welcoming coastal town of Folkestone, Kent. Our home provides a nurturing environment where older people, younger adults, and those living with dementia can feel safe, valued, and truly at home. Set within the CT postcode area of Folkestone, our home benefits from the gentle pace and friendly community spirit that this part of the South East coast is known for. Residents and their loved ones can enjoy the calm atmosphere of our surroundings, with the wider amenities of Folkestone and the Kent coastline close at hand. We have created a homely setting where comfort, warmth, and dignity guide everything we do, allowing each person who lives with us to settle in at their own pace. Our team specialises in residential care for older people, dementia care, and support for younger adults, meaning we are able to welcome individuals with a wide range of needs and life experiences. For families considering dementia care, we understand how important it is to know that your relative is being supported by people who take time to truly understand them. Our approach is built around the individual: their history, their preferences, their routines, and the small details that make daily life feel familiar and reassuring. For younger adults living with us, we focus on supporting independence, choice, and meaningful daily activity, whilst for older residents we provide attentive personal care that respects privacy and promotes wellbeing. In practice, this means our residents are encouraged to live as fully as possible. Whether that involves quiet companionship, joining in with shared activities, maintaining hobbies, or simply enjoying a familiar cup of tea in a comfortable setting, we believe care should fit the person, not the other way around. We also recognise that families are an essential part of every resident's life, and we work in genuine partnership with relatives, keeping communication open, honest, and kind. Our most recent inspection by the Care Quality Commission, carried out in July 2022, awarded us an overall rating of Good. We were rated Good across the Safe, Effective, Caring, and Responsive domains, reflecting the everyday standards our team upholds in supporting residents. The Well-led domain was rated as Requires Improvement, and we have taken this feedback seriously as an opportunity to strengthen our leadership and governance further. Continual improvement is something we believe in deeply, and we remain committed to building on what we do well whilst addressing the areas highlighted, so that families can feel confident in the quality of care we provide. Choosing a care home is one of the most important decisions a family can make, and we understand that it often comes with mixed emotions. If you are exploring residential or dementia care options in Folkestone for someone you love, we warmly invite you to get in touch with St Heliers Care Home. We would be delighted to answer your questions, listen to your concerns, and help you discover whether our home might be the right place to call home.
Care provided at St Heliers Care Home
- Older person care
- Dementia care
- Younger adults care
- Respite care
- Last CQC inspection: 23 July 2022
Read the full inspection report on the CQC website.
Common questions about St Heliers Care Home
Where is St Heliers Care Home located?
St Heliers Care Home is a residential care home in Folkestone, Kent, CT20 2EF. You can view its exact location and get directions from the map on this page.
What type of care does St Heliers Care Home provide?
St Heliers Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.
What is St Heliers Care Home's CQC rating?
St Heliers Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 July 2022. You can read the full CQC report from the link on this page.
Does St Heliers Care Home provide dementia care?
Yes. St Heliers Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does St Heliers Care Home offer respite or short-term care?
Yes. St Heliers Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about St Heliers Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. St Heliers Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. St Heliers Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. St Heliers Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. St Heliers Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
St Heliers Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from St Heliers Care Home. Actual fees depend on the room, the level of care and how it is funded.
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