Westbrook House
Westbrook House is a residential care home in Hemel Hempstead, Hertfordshire (HP2 7GH). It holds a CQC rating of Good.
About Westbrook House
Westbrook House is a residential care home in Hemel Hempstead, Hertfordshire. We support adults with a learning disability and autistic adults, both as a permanent home and for respite stays when someone needs a short break or a family carer needs one. The house belongs to the people who live in it. Everyone has their own support plan, written with them in a form they understand, covering how they like to be supported, what they enjoy, what they find difficult and what they are working towards. Some people here want a clear structure to the week and will tell us plainly when it slips. Others prefer to make it up as they go along. Both are fine. We put a lot of weight on communication. Where someone does not use speech, we learn the ways they do tell us what they want and make sure everybody supporting them knows those signals too. That is also why we keep staffing as settled as we can manage. Where somebody becomes distressed we look for the cause rather than the quickest way to stop it, and anything that restricts a person's freedom is agreed properly, written down and reviewed with a view to reducing it. The Care Quality Commission rated us good overall at our most recent inspection. Families, advocates and commissioners are welcome to visit and see how the house actually runs.
Care provided at Westbrook House
- Learning disability and autism support
- Respite care
- Last CQC inspection: 9 February 2018
Read the full inspection report on the CQC website.
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Common questions about Westbrook House
Where is Westbrook House located?
Westbrook House is a residential care home in Hemel Hempstead, Hertfordshire, HP2 7GH. You can view its exact location and get directions from the map on this page.
What type of care does Westbrook House provide?
Westbrook House is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is Westbrook House's CQC rating?
Westbrook House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 February 2018. You can read the full CQC report from the link on this page.
Does Westbrook House offer respite or short-term care?
Yes. Westbrook House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Westbrook House
Can Mum or Dad stay here if their dementia gets worse?
No. Westbrook House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Westbrook House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Westbrook House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Westbrook House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
Indicative figures for the East, not a quote from Westbrook House. Actual fees depend on the room, the level of care and how it is funded.
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