Hazelgrove & Martingrove
Hazelgrove & Martingrove is a residential care home in New Milton, Hampshire (BH25 6PY). It holds a CQC rating of Good.
About Hazelgrove & Martingrove
We at Hazelgrove & Martingrove are proud to offer thoughtful residential care in the welcoming town of New Milton, Hampshire. Our home provides a supportive environment for adults living with learning disabilities and autism, as well as those seeking respite care in a place that feels genuinely like home. Nestled within the BH postcode area on the edge of the New Forest, our setting benefits from the calm, semi rural character that makes this part of Hampshire so special. New Milton offers a peaceful backdrop for daily life, whilst remaining well connected for family visits from across the South East. The surroundings encourage gentle walks, community outings and a real sense of belonging within the local area. Our specialism in supporting adults with learning disabilities and autism sits at the heart of everything we do. We recognise that every person who lives with us has their own story, preferences and aspirations, and we take the time to understand what matters most to each individual. In practice, this means personalised support plans, familiar routines where they bring comfort, and encouragement to try new experiences at a pace that feels right. We work closely with families, advocates and healthcare professionals to ensure that communication is open and that loved ones remain central to decisions about care. Alongside our long term residential support, we also provide respite care, offering families and regular carers a trusted place to turn when they need a short break. Whether respite is arranged for planned rest, following a hospital stay or during a family holiday, we aim to make the transition smooth and reassuring, welcoming guests with the same warmth and attention to detail that our permanent residents enjoy. Day to day life at Hazelgrove & Martingrove is shaped by kindness, patience and respect. We support residents to develop life skills, enjoy hobbies and interests, maintain friendships and take part in the wider community wherever possible. Our approach is grounded in dignity, choice and the belief that a good home is one where people feel safe to be themselves. Our commitment to quality is reflected in our Care Quality Commission rating of Good across every domain, including Safe, Effective, Caring, Responsive and Well led. For families, this independent recognition offers reassurance that the standards of care, safety, leadership and responsiveness at our home have been formally assessed and found to meet the expectations set by the national regulator. Choosing a care home for a loved one is one of the most important decisions a family can make, and we understand the mixture of emotions that comes with it. If you are exploring options for residential care or respite in New Milton and the surrounding Hampshire area, we warmly invite you to get in touch. We would be delighted to answer your questions, share more about our approach and help you decide whether Hazelgrove & Martingrove could be the right place for the person you love.
Care provided at Hazelgrove & Martingrove
- Learning disability and autism support
- Respite care
- Last CQC inspection: 18 December 2018
Read the full inspection report on the CQC website.
Common questions about Hazelgrove & Martingrove
Where is Hazelgrove & Martingrove located?
Hazelgrove & Martingrove is a residential care home in New Milton, Hampshire, BH25 6PY. You can view its exact location and get directions from the map on this page.
What type of care does Hazelgrove & Martingrove provide?
Hazelgrove & Martingrove is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is Hazelgrove & Martingrove's CQC rating?
Hazelgrove & Martingrove is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 December 2018. You can read the full CQC report from the link on this page.
Does Hazelgrove & Martingrove offer respite or short-term care?
Yes. Hazelgrove & Martingrove offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Hazelgrove & Martingrove
Can Mum or Dad stay here if their dementia gets worse?
No. Hazelgrove & Martingrove is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Hazelgrove & Martingrove is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Hazelgrove & Martingrove offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Hazelgrove & Martingrove has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Hazelgrove & Martingrove. Actual fees depend on the room, the level of care and how it is funded.
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