Grey Gables

Grey Gables is a residential care home in New Milton, Hampshire (BH25 5JR). It holds a CQC rating of Good.

About Grey Gables

Grey Gables in New Milton is a residential care home in Hampshire. We provide a home for older people who need support with daily living, and for younger adults who need a supportive household. Respite stays are available as well. The first fortnight after a move matters enormously, and we give it real thought. Before somebody arrives we want to know what time they wake, how they take their tea, what they cannot abide and who they want to be able to ring. Those details are what begin turning a strange room into their room. We help with personal care, dressing, medication and mobility, and we do only as much as somebody needs. Where a resident can still manage something themselves, they keep it, and we are in no hurry to take things over. Dementia care is a large part of our work, and we treat it as caring for a person rather than managing a condition. We keep the day's rhythm steady and the surroundings familiar, give people time instead of finishing their sentences for them, and ask families about earlier life, because that knowledge is what makes sense of a mood or a repeated question. Our most recent overall rating from the Care Quality Commission is good. Come and see us on an ordinary afternoon. A home is much easier to judge when nothing has been arranged for a visitor's benefit, and we would rather you saw us as we are.

Care provided at Grey Gables

Read the full inspection report on the CQC website.

Common questions about Grey Gables

Where is Grey Gables located?

Grey Gables is a residential care home in New Milton, Hampshire, BH25 5JR. You can view its exact location and get directions from the map on this page.

What type of care does Grey Gables provide?

Grey Gables is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Grey Gables's CQC rating?

Grey Gables is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 June 2019. You can read the full CQC report from the link on this page.

Does Grey Gables provide dementia care?

Yes. Grey Gables supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Grey Gables offer respite or short-term care?

Yes. Grey Gables offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Grey Gables

Can Mum or Dad stay here if their dementia gets worse?

Yes. Grey Gables (New Milton) Limited is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Grey Gables (New Milton) Limited is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Grey Gables (New Milton) Limited offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Grey Gables (New Milton) Limited supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Grey Gables (New Milton) Limited has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Grey Gables (New Milton) Limited. Actual fees depend on the room, the level of care and how it is funded.

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