Five-Ways

Five-Ways is a residential care home in New Milton, Hampshire (BH25 6SP). It holds a CQC rating of Good.

About Five-Ways

We at Five Ways are proud to offer compassionate residential care in the welcoming coastal town of New Milton, Hampshire. Our home provides a nurturing environment where older people and younger adults alike can feel truly settled, supported, and valued as individuals within a genuine community setting. Nestled in the BH postcode area, our home benefits from the peaceful character of New Milton whilst remaining close to the amenities, green spaces, and coastline that make this part of the South East so special. The familiar surroundings offer residents a comforting sense of place, and families visiting from across Hampshire and beyond will find us easy to reach. Our care is deliberately broad in scope, because we understand that every person who comes to live with us brings their own story, needs, and hopes. Alongside dedicated residential and older person care, we offer specialist support for adults living with learning disabilities and autism, mental health conditions, physical disabilities, and visual or hearing impairment. This breadth means our team is experienced at looking beyond a diagnosis to see the whole person, adapting daily routines, communication, and companionship to suit each resident. For younger adults, we recognise the importance of independence, choice, and meaningful activity, and we work with each individual to shape a life that feels genuinely their own. For older residents, we focus on preserving dignity, encouraging familiar routines, and offering the gentle reassurance of a consistent, caring presence. Our respite care option is also there for families who need short term support, whether following a hospital stay, during a carer's break, or simply as a trial of life with us. In practice, this person centred approach means listening carefully to residents and their loved ones, involving families in decisions where appropriate, and celebrating the small everyday moments that make a house feel like home. Meals, hobbies, conversation, and quiet time all matter, and we strive to make each day feel purposeful and content. Our commitment to quality is reflected in our CQC Overall Rating of Good, with Good ratings achieved across every domain assessed: Safe, Effective, Caring, Responsive, and Well led. For families, this consistent picture offers valuable reassurance that the care provided here is thoughtful, professional, and grounded in the standards that matter most, from safety and effectiveness to the warmth of the relationships we build. Choosing a care home is one of the most important decisions a family can make, and we understand the questions, worries, and hopes that come with it. If you are exploring options for a loved one in New Milton or the wider Hampshire area, we warmly invite you to get in touch. We would be delighted to answer your questions, share more about daily life at Five Ways, and help you feel confident that you are making the right choice.

Care provided at Five-Ways

Read the full inspection report on the CQC website.

Common questions about Five-Ways

Where is Five-Ways located?

Five-Ways is a residential care home in New Milton, Hampshire, BH25 6SP. You can view its exact location and get directions from the map on this page.

What type of care does Five-Ways provide?

Five-Ways is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Five-Ways's CQC rating?

Five-Ways is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 May 2018. You can read the full CQC report from the link on this page.

Does Five-Ways offer respite or short-term care?

Yes. Five-Ways offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Five-Ways

Can Mum or Dad stay here if their dementia gets worse?

No. Five-Ways is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Five-Ways is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Five-Ways offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Five-Ways supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Five-Ways has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Five-Ways. Actual fees depend on the room, the level of care and how it is funded.

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