Felstead Street
Felstead Street is a residential care home in London, Hackney (E9 5LG). It holds a CQC rating of Good.
About Felstead Street
We at Felstead Street are proud to offer a welcoming residential care home in the heart of London, providing compassionate support to adults across Hackney and the surrounding community. Our home combines specialist mental health care with residential and respite options, creating a place where every resident can feel genuinely at home. Nestled within the vibrant borough of Hackney in East London, our setting benefits from the warmth and diversity of one of the capital's most characterful communities. Residents enjoy the reassurance of being close to local amenities, green spaces, and the familiar rhythms of London life, whilst our home itself offers a calm and comfortable environment designed to feel personal rather than institutional. Family members and friends will find us accessible and welcoming, with the wider transport links of the E postcode making visits straightforward. Our care is shaped around the individual. As a residential care home with a particular focus on mental health, we understand that supporting emotional wellbeing is just as important as attending to physical needs. Our approach is built on patience, dignity, and genuine understanding. For residents living with mental health conditions, this means a stable and supportive daily routine, respectful encouragement to engage in activities that bring meaning and enjoyment, and a team that takes the time to truly know each person. Families can feel reassured that their loved one is being cared for in an environment where mental health is understood, not stigmatised. We also provide respite care, offering short term stays for those whose regular carers need a break, or for individuals recovering after a hospital stay or navigating a period of change. Respite at Felstead Street is designed to be restorative and reassuring, giving both residents and their families peace of mind during what can be a challenging time. Whether the stay is planned well in advance or arranged at short notice, we work closely with families to ensure a smooth transition. Quality and accountability matter deeply to us. Our home has been rated Good by the Care Quality Commission across every domain assessed, including Safe, Effective, Caring, Responsive, and Well-led. This consistent recognition reflects our ongoing commitment to providing care that is not only safe and effective but also genuinely kind and thoughtfully led. Families researching care options can take confidence from knowing that an independent regulator has reviewed each aspect of what we do and found it to meet the standards expected of a trusted care home. Choosing a care home is one of the most important decisions a family will ever make, and we understand the mixture of emotions that comes with it. Whether you are exploring long term residential care for a loved one, seeking specialist mental health support, or considering a respite stay, we warmly invite you to get in touch with us at Felstead Street. We would be delighted to answer your questions, share more about our approach, and help you feel confident about the next step for your family.
Care provided at Felstead Street
- Mental health care
- Respite care
- Last CQC inspection: 28 February 2018
Read the full inspection report on the CQC website.
Common questions about Felstead Street
Where is Felstead Street located?
Felstead Street is a residential care home in London, Hackney, E9 5LG. You can view its exact location and get directions from the map on this page.
What type of care does Felstead Street provide?
Felstead Street is registered to provide residential personal care, with support that includes Mental health care, Respite care. The full list of services is shown on this page.
What is Felstead Street's CQC rating?
Felstead Street is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 February 2018. You can read the full CQC report from the link on this page.
Does Felstead Street offer respite or short-term care?
Yes. Felstead Street offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Felstead Street
Can Mum or Dad stay here if their dementia gets worse?
No. Felstead Street is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Felstead Street is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Felstead Street offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
Felstead Street has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
Indicative figures for the London, not a quote from Felstead Street. Actual fees depend on the room, the level of care and how it is funded.
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