Clarence Road
Clarence Road is a residential care home in London, Hackney (E5 8DY). It holds a CQC rating of Requires Improvement.
About Clarence Road
We at Clarence Road are proud to offer a welcoming residential care home in the heart of Hackney, London, providing thoughtful support for adults living with mental health needs. Our home is a place where individuality is respected and where residents can feel genuinely at ease. Nestled within the vibrant East London community, our setting benefits from the familiar rhythms of Hackney life whilst offering a calm, homely environment inside. The location allows residents to remain connected to the culture, green spaces, and local amenities of the surrounding area, which we believe is an important part of maintaining a meaningful, everyday life. Our specialism lies in residential care for adults with mental health needs, and we also provide respite care for those requiring shorter stays. In practice, this means we take time to understand each person we support, their history, their preferences, and what helps them feel settled. For families, this translates into peace of mind, knowing that a loved one is being cared for by a team that recognises the importance of consistency, patience, and dignity. Respite stays are equally considered, giving families a trusted place to turn to when a break from caring at home becomes necessary, whether planned or unexpected. Daily life at Clarence Road is built around routine, choice, and gentle encouragement. Residents are supported to take part in activities that matter to them, to maintain relationships with family and friends, and to make decisions about their own care wherever possible. We believe that good mental health support is about far more than clinical need; it is about companionship, purpose, and feeling truly at home. At our most recent CQC inspection in July 2023, our home received an overall rating of Requires Improvement. We were pleased that inspectors recognised the quality of our care in two important areas, rating us Good for being Caring and Good for being Responsive. This reflects the warmth of our team and the way we tailor support around each resident. We know there is work to do in the areas of Safe, Effective, and Well led, and we are wholeheartedly committed to making the improvements needed. We view this feedback as a valuable roadmap, and we are transparent with families about the steps we are taking to strengthen every aspect of the home. If you are exploring care options for a loved one in Hackney or the wider London area, we warmly invite you to get in touch. Choosing a care home is a deeply personal decision, and we are here to answer your questions, share our progress, and help you understand whether Clarence Road might be the right fit for the person you love.
Care provided at Clarence Road
- Mental health care
- Respite care
- Last CQC inspection: 1 July 2023
Read the full inspection report on the CQC website.
Common questions about Clarence Road
Where is Clarence Road located?
Clarence Road is a residential care home in London, Hackney, E5 8DY. You can view its exact location and get directions from the map on this page.
What type of care does Clarence Road provide?
Clarence Road is registered to provide residential personal care, with support that includes Mental health care, Respite care. The full list of services is shown on this page.
What is Clarence Road's CQC rating?
Clarence Road is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 1 July 2023. You can read the full CQC report from the link on this page.
Does Clarence Road offer respite or short-term care?
Yes. Clarence Road offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Clarence Road
Can Mum or Dad stay here if their dementia gets worse?
No. Clarence Road is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Clarence Road is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Clarence Road offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
Clarence Road has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
Indicative figures for the London, not a quote from Clarence Road. Actual fees depend on the room, the level of care and how it is funded.
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