Marlborough Lodge

Marlborough Lodge is a residential care home in St Leonards On Sea, East Sussex (TN38 9LA). It holds a CQC rating of Good.

About Marlborough Lodge

Here at Marlborough Lodge, we provide residential care for a wide range of people in the heart of St Leonards On Sea, East Sussex. Our home supports older adults, younger adults, and individuals living with learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We also offer respite care for those who need a short break from their usual living arrangements, or whose family carers need some time to recharge. We are proud to have received a rating of "Good" from the Care Quality Commission, which reflects the genuine effort our team puts in every single day to ensure that the people living here feel safe, respected, and at home. What matters most to us is that each person we support is treated as an individual. We take the time to understand what someone enjoys, what their routines look like, and how they like to be supported, because good care is never one size fits all. Whether someone is with us long term or just for a short stay, we want them to feel comfortable and genuinely cared for from the moment they arrive. Our team works hard to create an environment that feels warm and welcoming rather than clinical. We encourage residents to maintain their independence wherever possible and to stay connected with the people and activities that matter to them. Families are always welcome, and we believe that open, honest communication with loved ones is an important part of what we do. If you are considering Marlborough Lodge for yourself or someone close to you, we would love to hear from you. We are always happy to have a conversation, answer any questions you might have, or arrange a visit so you can see the home for yourself.

Care provided at Marlborough Lodge

Read the full inspection report on the CQC website.

What the inspectors found

A plain English summary of the Care Quality Commission inspection behind the current rating of Marlborough Lodge. Report published 11 December 2019.

  • 19 September 2019
  • 6 places, 6 people were using the service at the time

Safe

Inspectors found that people were safe at the home and protected from the risk of abuse.

Effective

Inspectors found that people were supported to have maximum choice and control of their lives. Staff supported them in the least restrictive way possible and in their best interests. The home's policies and systems supported this.

Caring

Inspectors found that people received kind and compassionate care. Staff promoted people's independence. People were treated with respect and dignity and were supported to make decisions about their care.

Responsive

CQC rated this area Outstanding. Inspectors found that staff delivered person centred care that had achieved consistently outstanding outcomes for people. There was an extensive and varied range of social activities and opportunities. Staff took positive risks and thought creatively to help people do what they wanted to and to overcome barriers to new opportunities.

Well-led

Inspectors found that the registered manager and provider were well regarded and had a clear vision for the service. Staff understood this vision and it was part of their practice. There were effective quality assurance systems that were used to drive improvements. People, relatives and staff were asked for feedback and meetings were held regularly.

What people told the inspectors

One relative said the person had never been happier anywhere than at the home. Another relative said they felt the person was as safe there as they would be at home.

They are very kind. They help me here. A person living at the home

Since the last inspection

Rated Good in December 2019, the same overall rating as before (Good).

Responsive moved from Good to Outstanding; Safe is still Good; Effective is still Good; Caring is still Good; Well-led is still Good.

  • 11 December 2019: Routine inspection, rated Good. This inspection gave the current rating.
  • 3 February 2017: Routine inspection, rated Good
  • 18 September 2014: Routine inspection
  • 25 September 2013: Routine inspection
  • 9 March 2013: Routine inspection
  • 17 April 2012: Routine inspection

Read the full report on the CQC website

Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.

How Marlborough Lodge compares in Hastings

Measured against the 44 care homes for older people registered in Hastings. The dark dot is this home.

Size
6 places. Smaller than 32 of the 44 homes. The local average is 29 places.
CQC rating
Good. 35 of the 44 homes (80%) are rated Good or Outstanding. Across East Sussex the figure is 75%.
Latest report
11 December 2019. 37 of the 44 homes have published a newer inspection report since.
Registered
January 2011. 30 of the 44 homes registered more recently.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Hastings.

The local picture: Hastings

What the numbers say about care for older people in Hastings, in East Sussex.

What care costs in East Sussex, per week

Type of careWhat the council paysWhat self-funders are typically asked
Residential care£929£1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.)
Nursing care£994£1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.)
Residential dementia careNot published separately£1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.)
Nursing dementia careNot published separately£1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.)

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

  • People aged 75 and over: 9,700. Rising to 11,300 by 2035, up 17%
  • People aged 85 and over: 2,500. Rising to 3,700 by 2035, up 50%
  • Living with dementia, aged 65 and over (estimate): 1,300. Rising to 1,600 by 2035, up 26%
  • Dementia diagnosis rate: 64%. The NHS ambition is 67%. East Sussex as a whole is 61%.
  • Care home beds per 1,000 people aged 75+: 133. East Sussex average is 88.
  • Care homes, last 12 months: 0 opened, 0 closed
  • Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
  • Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Marlborough Lodge

Facts from public registers, and what is close by.

Registered with CQC
10 January 2011, so 15 years.
Run by
Trustcare Management Limited, which runs 2 adult social care services in England. All 2 that have a rating are rated Good or Outstanding.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Marlborough Lodge

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

  • Conquest Hospital, Hastings, 1.7 miles away

It is about 1.7 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

Nearest dentists

Nearest pharmacies

Nearest railway stations

  • West St Leonards Station, 1 mile away
  • St Leonards Warrior Square Station, 1.3 miles away
  • Hastings Station, 1.8 miles away

Around Marlborough Lodge

1 mile2 milesH24 hour A&E: Conquest Hospital, Hastings, 1.7 miles awayAGP practice: South Saxon House Surgery, 0.5 miles awayGGP practice: Sedlescombe House, 0.7 miles awayGGP practice: High Glades Medical Centre, 0.9 miles awayGDentist: Battle Road Dental Practice, 0.8 miles awayDDentist: Arthur Blackman Clinic, 0.8 miles awayDDentist: Flint House Dental Practice, 0.8 miles awayDPharmacy: Tesco Instore Pharmacy, 0.6 miles awayPPharmacy: Asda Pharmacy, 0.7 miles awayPPharmacy: Hollington Pharmacy, 0.8 miles awayPRailway station: West St Leonards Station, 1 mile awaySRailway station: St Leonards Warrior Square Station, 1.3 miles awaySRailway station: Hastings Station, 1.8 miles awayS
  • H: Marlborough Lodge
  • A: 24 hour A&E
  • G: GP practice
  • D: Dentist
  • P: Pharmacy
  • S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.

Common questions about Marlborough Lodge

Where is Marlborough Lodge located?

Marlborough Lodge is a residential care home in St Leonards On Sea, East Sussex, TN38 9LA. You can view its exact location and get directions from the map on this page.

What type of care does Marlborough Lodge provide?

Marlborough Lodge is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Marlborough Lodge's CQC rating?

Marlborough Lodge is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 December 2019. You can read the full CQC report from the link on this page.

Does Marlborough Lodge offer respite or short-term care?

Yes. Marlborough Lodge offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Marlborough Lodge

Can Mum or Dad stay here if their dementia gets worse?

No. Marlborough Lodge is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Marlborough Lodge is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Marlborough Lodge offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Marlborough Lodge supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Marlborough Lodge has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Marlborough Lodge. Actual fees depend on the room, the level of care and how it is funded.

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