Amber House
Amber House is a residential care home in St Leonards On Sea, East Sussex (TN38 0QU). It holds a CQC rating of Good.
About Amber House
We at Amber House are delighted to welcome you to our warm and welcoming residential care home nestled in the coastal town of St Leonards On Sea. As a dedicated residential care setting in East Sussex, we provide a genuine home from home for adults living with learning disabilities and autism, whilst also offering a supportive base for younger adults and those needing respite stays. Set within the TN postcode area of St Leonards On Sea, our home benefits from the calm, community feel of this well loved corner of the South East coast. The seaside surroundings offer a peaceful backdrop to daily life, with opportunities to enjoy fresh sea air and the gentle rhythm of coastal living. Inside, we have created comfortable, homely spaces where residents can truly relax, feel safe, and express themselves as individuals. Our specialism in supporting people with learning disabilities and autism sits at the heart of everything we do. We understand that every person we support is unique, with their own preferences, communication style, routines, and aspirations. In practice, this means we take time to get to know each resident properly, building trust and tailoring support around what matters most to them. Whether that involves developing life skills, pursuing hobbies, staying connected with family and friends, or simply enjoying quieter moments in familiar surroundings, our approach is always centred on the person, not the diagnosis. We are particularly proud to welcome younger adults, offering an environment where independence is gently encouraged and personal growth is celebrated. Families can feel confident that their loved one is being supported to live a full and meaningful life, with opportunities to develop confidence, form friendships, and take part in activities that bring joy and purpose. Our respite care option provides valuable reassurance for families and regular carers who may need a short break, whether planned or in response to changing circumstances. During a respite stay at Amber House, guests receive the same considered, individualised support as our permanent residents, allowing everyone involved to enjoy peace of mind and a genuine rest. Amber House holds an overall rating of Good from the Care Quality Commission, achieving Good across every one of the five key areas assessed: safe, effective, caring, responsive, and well led. For families, this consistent picture offers real reassurance. It reflects a home where safety is prioritised, where care is delivered thoughtfully and effectively, where warmth and kindness shape daily interactions, where support responds to changing needs, and where leadership sets a positive tone throughout the team. Choosing a care home for someone you love is one of the most important decisions a family can make, and we understand it is rarely straightforward. Questions, worries, and hopes all deserve time and honest conversation. If Amber House sounds like it could be the right fit for your loved one, we warmly invite you to get in touch, ask us anything at all, and arrange a visit to see our home for yourself. We would be honoured to show you around, introduce you to the atmosphere we have built together, and talk through how we might support your family with compassion, respect, and genuine care.
Care provided at Amber House
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 11 July 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Amber House. Report published 11 July 2019.
- 22 May 2019
- 7 places, 6 people were using the service at the time
- First assessment of the service
Safe
Inspectors found that systems supported people to stay safe and reduced risks to them. People and relatives told inspectors they felt the home was a safe place to be. They also felt comfortable raising concerns with staff. Staff understood how to identify and respond to any suspicion or allegation of abuse.
Effective
Inspectors found that people's needs were effectively met because staff had the training and skills they needed. Specialist training was provided, including in depth training on Prader-Willi Syndrome. Refresher courses were booked when due, and people's health needs were reviewed on a regular basis.
Caring
People and relatives told inspectors that staff treated them with kindness. Inspectors saw friendly interactions throughout the day. People had their privacy and dignity protected.
Responsive
Inspectors found that people were supported to live as independently as possible and told them their needs were met. Activities took place every day, and people were encouraged to take part if they wanted to. Relatives and visitors were welcomed and given privacy to talk to their loved one.
Well-led
Inspectors found that the provider had quality assurance systems in place to check the standard of care and drive improvement. People, relatives and staff spoke positively about the culture of the home. They said it was well managed.
What people told the inspectors
People and relatives told inspectors that the home felt safe and that staff treated them with kindness. People said they were happy with the food and were given a choice of home cooked meals.
I choose what I want to do. A person living at the home
Since the last inspection
This is the earliest rated inspection report we hold for this service, so there is no earlier rating to compare with.
- 13 May 2021: Inspection looking at part of the service
- 11 July 2019: Routine inspection, rated Good. This inspection gave the current rating.
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Amber House compares in Hastings
Measured against the 61 care homes registered in Hastings. The dark dot is this home.
- Size
- 7 places. Smaller than 38 of the 61 homes. The local average is 24 places.
- CQC rating
- Good. 50 of the 61 homes (82%) are rated Good or Outstanding. Across East Sussex the figure is 79%.
- Latest report
- 11 July 2019. 55 of the 61 homes have published a newer inspection report since.
- Registered
- May 2018. 16 of the 61 homes registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 44 of the 46 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Hastings.
The local picture: Hastings
What the numbers say about care for older people in Hastings, in East Sussex.
What care costs in East Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £929 | £1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.) |
| Nursing care | £994 | £1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 9,700. Rising to 11,300 by 2035, up 17%
- People aged 85 and over: 2,500. Rising to 3,700 by 2035, up 50%
- Living with dementia, aged 65 and over (estimate): 1,300. Rising to 1,600 by 2035, up 26%
- Dementia diagnosis rate: 64%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Care home beds per 1,000 people aged 75+: 133. East Sussex average is 88.
- Care homes, last 12 months: 0 opened, 0 closed
- Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
- Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Amber House
Facts from public registers, and what is close by.
- Registered with CQC
- 3 May 2018, so 8 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 25 March 2025.
- Run by
- PWS Care Ltd, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Amber House
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Conquest Hospital, Hastings, 2 miles away
It is about 2 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Sedlescombe House, 0.6 miles away
- Carisbrooke Surgery, 1.1 miles away
- The Station Practice, 1.1 miles away
Nearest dentists
- Flint House Dental Practice, 0.7 miles away (NHS.uk details)
- Battle Road Dental Practice, 1.1 miles away (NHS.uk details)
- Plaza Health Cenre, 1.1 miles away (NHS.uk details)
Nearest pharmacies
- Clarity Pharmacy, 0.5 miles away
- Blooms Pharmacy, 0.5 miles away
- Boots, 0.5 miles away
Nearest railway stations
- St Leonards Warrior Square Station, 0.4 miles away
- West St Leonards Station, 0.6 miles away
- Hastings Station, 1.1 miles away
Around Amber House
- H: Amber House
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Amber House
Where is Amber House located?
Amber House is a residential care home in St Leonards On Sea, East Sussex, TN38 0QU. You can view its exact location and get directions from the map on this page.
What type of care does Amber House provide?
Amber House is registered to provide residential personal care, with support that includes Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Amber House's CQC rating?
Amber House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 July 2019. You can read the full CQC report from the link on this page.
Does Amber House offer respite or short-term care?
Yes. Amber House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Amber House
Can Mum or Dad stay here if their dementia gets worse?
No. Amber House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Amber House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Amber House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Amber House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Amber House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Amber House. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in St Leonards On Sea
- 43 Sedlescombe Road South — CQC Outstanding
- Bannow Retirement Home — CQC Good
- Barchester Tower — CQC Good
- Bethune Court — CQC Good
- Bishops Corner — CQC Good
- Bishops Gate — CQC Good