Crest House Care Home

Crest House Care Home is a residential care home in St Leonards On Sea, East Sussex (TN38 0TN). It holds a CQC rating of Requires Improvement.

About Crest House Care Home

We are a residential care home in St Leonards on Sea, providing a home for older people who need help with daily living, including those living with dementia, people with physical disabilities and people with loss of sight or hearing. Our aim is a settled house where help is close at hand without taking over somebody's life. Residents keep their own rooms, belongings and routines as far as we can manage, and they decide how much they want to be part of whatever is happening. Where someone needs help with washing, dressing or moving about, we try to give it without hurry and without doing more of the task than is actually needed. Dementia care rests on knowing the person rather than following a procedure, so we ask families to tell us about working life, children, music, faith and old habits. Respite stays are available as well as permanent places. Our most recent overall rating from the Care Quality Commission was requires improvement. We would rather tell you that ourselves than leave you to find it elsewhere. We are working through the points the inspectors raised, and if you are considering the home for someone close to you we will go through the report with you and answer whatever you want to ask. Please come and see the place as it really is. Talking to the people who live here, and to their families, will tell you more than we can.

Care provided at Crest House Care Home

Read the full inspection report on the CQC website.

How Crest House Care Home compares in Hastings

Measured against the 44 care homes for older people registered in Hastings. The dark dot is this home.

Size
21 places. Smaller than 22 of the 44 homes. The local average is 29 places.
CQC rating
Requires improvement. 35 of the 44 homes (80%) are rated Good or Outstanding. Across East Sussex the figure is 75%.
Latest report
12 January 2023. 26 of the 44 homes have published a newer inspection report since.
Registered
December 2016. 16 of the 44 homes registered more recently.
Care offered
Dementia care. Of the 44 homes, 22 offer dementia care.
Food hygiene
5 out of 5. The top rating, shared by 29 of the 30 homes that have one.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Hastings.

The local picture: Hastings

What the numbers say about care for older people in Hastings, in East Sussex.

What care costs in East Sussex, per week

Type of careWhat the council paysWhat self-funders are typically asked
Residential care£929£1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.)
Nursing care£994£1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.)
Residential dementia careNot published separately£1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.)
Nursing dementia careNot published separately£1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.)

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

  • People aged 75 and over: 9,700. Rising to 11,300 by 2035, up 17%
  • People aged 85 and over: 2,500. Rising to 3,700 by 2035, up 50%
  • Living with dementia, aged 65 and over (estimate): 1,300. Rising to 1,600 by 2035, up 26%
  • Dementia diagnosis rate: 64%. The NHS ambition is 67%. East Sussex as a whole is 61%.
  • Care home beds per 1,000 people aged 75+: 133. East Sussex average is 88.
  • Care homes, last 12 months: 0 opened, 0 closed
  • Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
  • Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Crest House Care Home

Facts from public registers, and what is close by.

Registered with CQC
15 December 2016, so 9 years.
Food hygiene rating
5 out of 5. Very good. Last inspected by the local council on 12 September 2025.
Run by
Crest House Care Limited, which runs this service only.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Crest House Care Home

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

  • Conquest Hospital, Hastings, 1.5 miles away

It is about 1.5 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

Nearest dentists

Nearest pharmacies

Nearest railway stations

  • St Leonards Warrior Square Station, 0.7 miles away
  • West St Leonards Station, 1.1 miles away
  • Hastings Station, 1.1 miles away

Around Crest House Care Home

1 mile2 milesH24 hour A&E: Conquest Hospital, Hastings, 1.5 miles awayAGP practice: Sedlescombe House, 0.1 miles awayGGP practice: High Glades Medical Centre, 0.9 miles awayGGP practice: The Station Practice, 1.2 miles awayGDentist: Flint House Dental Practice, 0.2 miles awayDDentist: Battle Road Dental Practice, 0.6 miles awayDDentist: Arthur Blackman Clinic, 0.7 miles awayDPharmacy: Blooms Pharmacy, 0.2 miles awayPPharmacy: Asda Pharmacy, 0.3 miles awayPPharmacy: Hollington Pharmacy, 0.7 miles awayPRailway station: St Leonards Warrior Square Station, 0.7 miles awaySRailway station: West St Leonards Station, 1.1 miles awaySRailway station: Hastings Station, 1.1 miles awayS
  • H: Crest House Care Home
  • A: 24 hour A&E
  • G: GP practice
  • D: Dentist
  • P: Pharmacy
  • S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.

Common questions about Crest House Care Home

Where is Crest House Care Home located?

Crest House Care Home is a residential care home in St Leonards On Sea, East Sussex, TN38 0TN. You can view its exact location and get directions from the map on this page.

What type of care does Crest House Care Home provide?

Crest House Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is Crest House Care Home's CQC rating?

Crest House Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 12 January 2023. You can read the full CQC report from the link on this page.

Does Crest House Care Home provide dementia care?

Yes. Crest House Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Crest House Care Home offer respite or short-term care?

Yes. Crest House Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Crest House Care Home

Can Mum or Dad stay here if their dementia gets worse?

Yes. Crest House Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Crest House Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Crest House Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Crest House Care Home is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Crest House Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Crest House Care Home. Actual fees depend on the room, the level of care and how it is funded.

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