The Marshes
The Marshes is a residential care home in Hailsham, East Sussex (BN27 2PX). It holds a CQC rating of Good.
About The Marshes
We at The Marshes are proud to offer a warm and welcoming residential care home in the heart of Hailsham, East Sussex, where individuals with learning disabilities and autism can truly feel at home. Our setting has been thoughtfully created to support adults who benefit from specialist residential care, alongside families seeking trusted respite options. Nestled within the peaceful surroundings of Hailsham, our home enjoys the gentle pace of small town life in East Sussex, with the calming influence of the Sussex countryside close at hand. The local community offers a friendly atmosphere, and our location within the BN postcode area means residents remain well connected to the wider region whilst enjoying a tranquil place to call home. We have created an environment that feels domestic and familiar rather than clinical, giving those who live with us the comfort and stability that supports genuine wellbeing. Our specialisms in residential care for adults with learning disabilities and autism sit at the very centre of everything we do. We understand that each person who joins us brings their own personality, preferences, routines and aspirations, and we take the time to get to know every individual properly. This person centred approach means daily life is shaped around what matters to each resident, whether that involves pursuing hobbies, building confidence with everyday skills, taking part in community activities, or simply enjoying quiet time in familiar surroundings. For families, this offers the reassurance that a loved one is being supported as a whole person, not defined by a diagnosis. We also provide respite care, which we know can be a lifeline for families and main carers. Whether respite is needed for a planned break, following a hospital stay, or during a family emergency, we aim to make the transition smooth and the stay genuinely restorative. Guests receive the same warm welcome and thoughtful support as our permanent residents, and many families find that short stays help build confidence in longer term planning too. The Care Quality Commission has rated The Marshes as Good overall, with Good ratings across the Safe, Effective, Caring and Responsive domains. This independent recognition reflects the everyday commitment of our team to keeping people safe, supporting effective outcomes, and treating every resident with genuine kindness and respect. The Well led domain was rated as Requires Improvement at our last inspection, and we take this feedback seriously as part of our ongoing commitment to strengthening leadership and continuously improving the quality of life we offer. If you are exploring residential or respite care in Hailsham for a loved one with a learning disability or autism, we warmly invite you to get in touch. Choosing a care home is one of the most important decisions a family can make, and we are here to answer your questions, share more about daily life at The Marshes, and help you feel confident that your loved one will be in caring, capable hands.
Care provided at The Marshes
- Learning disability and autism support
- Respite care
- Last CQC inspection: 13 July 2019
Read the full inspection report on the CQC website.
Common questions about The Marshes
Where is The Marshes located?
The Marshes is a residential care home in Hailsham, East Sussex, BN27 2PX. You can view its exact location and get directions from the map on this page.
What type of care does The Marshes provide?
The Marshes is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is The Marshes's CQC rating?
The Marshes is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 July 2019. You can read the full CQC report from the link on this page.
Does The Marshes offer respite or short-term care?
Yes. The Marshes offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Marshes
Can Mum or Dad stay here if their dementia gets worse?
No. The Marshes is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. The Marshes is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Marshes offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
The Marshes has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from The Marshes. Actual fees depend on the room, the level of care and how it is funded.
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