The Willows
The Willows is a residential care home in Bexhill On Sea, East Sussex (TN40 1UF). It holds a CQC rating of Good.
About The Willows
The Willows is a residential care home in Bexhill On Sea. We support older people alongside younger adults with a learning disability and autistic adults, and we offer respite stays for people needing somewhere for a short period. Supporting a mixed group well means treating everyone as an individual rather than as part of a group. Each person here has a plan built with them, covering what they want support with and what they would rather keep hold of themselves, and we check whether it still fits rather than assuming. Life here is not heavily programmed. People decide when to get up, how they spend their day and how much company they want. For the autistic people we support, we pay close attention to routine, to the sensory environment and to giving plenty of notice before anything changes. For older residents, we make sure that needing help with washing or mobility does not quietly become an excuse for deciding everything else on their behalf. Meals are prepared here and we take an interest in what people actually enjoy. Families and friends are welcome without formality. Our most recent overall rating from the Care Quality Commission is good. If you are weighing up options along this part of the East Sussex coast, you are welcome to come and look round and talk to us.
Care provided at The Willows
- Older person care
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 27 September 2024
Read the full inspection report on the CQC website.
How The Willows compares in Rother
Measured against the 54 care homes for older people registered in Rother. The dark dot is this home.
- Size
- 6 places. Smaller than 50 of the 54 homes. The local average is 34 places.
- CQC rating
- Good. 44 of the 54 homes (81%) are rated Good or Outstanding. Across East Sussex the figure is 75%.
- Latest report
- 27 September 2024. 14 of the 54 homes have published a newer inspection report since.
- Registered
- April 2012. 25 of the 54 homes registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 39 of the 45 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Rother.
The local picture: Rother
What the numbers say about care for older people in Rother, in East Sussex.
What care costs in East Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £929 | £1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.) |
| Nursing care | £994 | £1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 17,700. Rising to 20,000 by 2035, up 13%
- People aged 85 and over: 4,800. Rising to 7,200 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 2,300. Rising to 2,800 by 2035, up 23%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Care home beds per 1,000 people aged 75+: 93. East Sussex average is 88.
- Care homes, last 12 months: 0 opened, 1 closed. 5 changed owner, covering 194 beds.
- Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
- Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about The Willows
Facts from public registers, and what is close by.
- Registered with CQC
- 1 April 2012, so 14 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 6 January 2025.
- Run by
- Affinity Trust, which runs 10 adult social care services in England. All 7 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near The Willows
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Conquest Hospital, Hastings, 4.4 miles away
It is about 4.4 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Bexhill Station, 0.7 miles away
- Collington Station, 1.5 miles away
- West St Leonards Station, 2.2 miles away
Around The Willows
- H: The Willows
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about The Willows
Where is The Willows located?
The Willows is a residential care home in Bexhill On Sea, East Sussex, TN40 1UF. You can view its exact location and get directions from the map on this page.
What type of care does The Willows provide?
The Willows is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is The Willows's CQC rating?
The Willows is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 September 2024. You can read the full CQC report from the link on this page.
Does The Willows offer respite or short-term care?
Yes. The Willows offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Willows
Can Mum or Dad stay here if their dementia gets worse?
No. The Willows is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. The Willows is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Willows offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. The Willows supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
The Willows has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from The Willows. Actual fees depend on the room, the level of care and how it is funded.
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