The Willows
The Willows is a residential care home in Bexhill On Sea, East Sussex (TN40 1UF). It holds a CQC rating of Good.
About The Willows
The Willows is a residential care home in Bexhill On Sea. We support older people alongside younger adults with a learning disability and autistic adults, and we offer respite stays for people needing somewhere for a short period. Supporting a mixed group well means treating everyone as an individual rather than as part of a group. Each person here has a plan built with them, covering what they want support with and what they would rather keep hold of themselves, and we check whether it still fits rather than assuming. Life here is not heavily programmed. People decide when to get up, how they spend their day and how much company they want. For the autistic people we support, we pay close attention to routine, to the sensory environment and to giving plenty of notice before anything changes. For older residents, we make sure that needing help with washing or mobility does not quietly become an excuse for deciding everything else on their behalf. Meals are prepared here and we take an interest in what people actually enjoy. Families and friends are welcome without formality. Our most recent overall rating from the Care Quality Commission is good. If you are weighing up options along this part of the East Sussex coast, you are welcome to come and look round and talk to us.
Care provided at The Willows
- Older person care
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 27 September 2024
Read the full inspection report on the CQC website.
Common questions about The Willows
Where is The Willows located?
The Willows is a residential care home in Bexhill On Sea, East Sussex, TN40 1UF. You can view its exact location and get directions from the map on this page.
What type of care does The Willows provide?
The Willows is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is The Willows's CQC rating?
The Willows is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 September 2024. You can read the full CQC report from the link on this page.
Does The Willows offer respite or short-term care?
Yes. The Willows offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Willows
Can Mum or Dad stay here if their dementia gets worse?
No. The Willows is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. The Willows is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Willows offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. The Willows supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
The Willows has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from The Willows. Actual fees depend on the room, the level of care and how it is funded.
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