Bole Aller House

Bole Aller House is a residential care home in Cullompton, Devon (EX15 1RJ). It holds a CQC rating of Requires Improvement.

About Bole Aller House

Bole Aller House is a residential care home in Cullompton, Devon. We support older people and younger adults, including adults who have a learning disability, autistic adults, people with mental health needs and people with physical disabilities, and we offer respite stays for shorter periods. With residents of different ages and very different needs living together, we plan support person by person rather than running the house on one timetable. We help with personal care, meals, medication and appointments, and we support people to keep up the interests, work, study and friendships that make a week feel like their own. Where someone manages something themselves, we protect that and stay nearby rather than stepping in. We should be open about our position. Our most recent overall rating from the Care Quality Commission is requires improvement. We are not content with it. We have reviewed how we assess and record residents' needs, how we train and supervise our staff and how quickly we act when someone raises a concern, and we have treated the findings as a working list rather than a verdict. Progress of that kind shows up slowly and in small things, which is why we would encourage anyone considering Bole Aller House to visit, look around properly and ask us direct questions about what has changed and what we are still working on.

Care provided at Bole Aller House

Read the full inspection report on the CQC website.

Common questions about Bole Aller House

Where is Bole Aller House located?

Bole Aller House is a residential care home in Cullompton, Devon, EX15 1RJ. You can view its exact location and get directions from the map on this page.

What type of care does Bole Aller House provide?

Bole Aller House is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Bole Aller House's CQC rating?

Bole Aller House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 22 February 2019. You can read the full CQC report from the link on this page.

Does Bole Aller House offer respite or short-term care?

Yes. Bole Aller House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Bole Aller House

Can Mum or Dad stay here if their dementia gets worse?

No. Bole Aller House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Bole Aller House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Bole Aller House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Bole Aller House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Bole Aller House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Bole Aller House. Actual fees depend on the room, the level of care and how it is funded.

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