Elmcroft
Elmcroft is a residential care home in Newton Aycliffe, County Durham (DL5 4BE). It holds a CQC rating of Good.
About Elmcroft
Here at Elmcroft, we are a care home based in Newton Aycliffe, County Durham, and we are proud to offer a genuinely homely environment where the people who live with us feel safe, respected and valued every single day. We specialise in residential care, support for individuals with learning disabilities and autism, and respite care. This means we welcome people with a range of needs and work closely with each person to understand what matters most to them, shaping their support around their life rather than the other way around. Whether someone is joining us for a short stay to give their family a much needed break, or making Elmcroft their long term home, we put the same thought and care into every arrangement. Our team know the people they support as individuals. We take time to build real relationships, learning preferences, routines, interests and histories so that the care we provide feels personal rather than procedural. We believe that good support is built on trust, and that trust is earned through consistency, honesty and genuine attentiveness day to day. We are pleased that our most recent inspection by the Care Quality Commission resulted in an overall rating of Good, which reflects the commitment our staff bring to their work and the environment we have worked hard to create here. Newton Aycliffe is a friendly community and we see ourselves as part of it. We encourage the people we support to stay connected to the things and places they enjoy, and we work with families and professionals to make sure everyone feels informed and involved. If you would like to find out more about life at Elmcroft or talk through whether we might be the right fit for someone you care about, we would always welcome a conversation.
Care provided at Elmcroft
- Learning disability and autism support
- Respite care
- Last CQC inspection: 15 July 2023
Read the full inspection report on the CQC website.
Common questions about Elmcroft
Where is Elmcroft located?
Elmcroft is a residential care home in Newton Aycliffe, County Durham, DL5 4BE. You can view its exact location and get directions from the map on this page.
What type of care does Elmcroft provide?
Elmcroft is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is Elmcroft's CQC rating?
Elmcroft is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 July 2023. You can read the full CQC report from the link on this page.
Does Elmcroft offer respite or short-term care?
Yes. Elmcroft offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Elmcroft
Can Mum or Dad stay here if their dementia gets worse?
No. Elmcroft is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Elmcroft is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Elmcroft offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North East
Elmcroft has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.
- Residential care: £750 to £1,000 per week per person, typical range
Indicative figures for the North East, not a quote from Elmcroft. Actual fees depend on the room, the level of care and how it is funded.
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